Consumer Information

(as of July 1, 2020)

The Higher Education Act is a federal law that governs the administration of federal higher education programs. This law mandates the university provide students and other interested parties with a significant amount of institutional information on a variety of topics designed to better inform the general public and students enrolled at this institution.

Accreditation - UofL

For information on UofL's accreditation, please visit https://louisville.edu/accreditation.

Accreditation Complaints

How can I file a complaint against an institution accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)?

Complaints filed with SACS are to be accreditation-related only and are not to be about UofL admissions or general educational policies and practices.

To file a complaint, complete the Commission’s Complaint Form and send two print copies to: President, Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, GA 30033-4097.

(To access the Commission’s complaint policy, procedures, and the Complaint Form, please follow the Complaints link on this page: https://sacscoc.org/about-sacscoc/faqs/).

Academic Calendar/Credit Hour Policy

The policy link is located here: https://louisville.edu/policies/policies-and-procedures/pageholder/pol-academic-calendar-and-awarding-of-course-credit-hours.

Academic Program Improvement Plans

For information about UofL's Academic Improvement Plans, please visit http://louisville.edu/findyourfit.

Affiliation Agreements

UofL has several written agreements where a part of the UofL degree program is offered by another entity. UofL also offers courses and programs at off-site locations in partnerships developed based on authorized  contracts or agreements.

Information about consortial agreements is available at http://louisville.edu/oapa/exchange-agreements-and-programs/consortial-agreements-overview.

Information about international study abroad programs is available at http://louisville.edu/studyabroad/looking-to-study-abroad/programs.

Americans Disability Act (ADA) Resources

Please visit http://louisville.edu/titleix/resources/ada for ADA compliance resources.

Athletics Compliance Rules, Program Participation Rates and Financial Support Data

For UofL athletics program compliance rules, participation rates and financial support data, contact the Athletics Compliance Office: http://uoflsports.com/sports/2016/4/18/louisville-compliance.aspx.

Campus Map Tour

For an on-line campus tour of the University of Louisville, please visit  louisville.edu/campustour.

Campus Security Policy and Crime Statistics

UofL's crime statistics and campus security act report can be viewed at louisville.edu/police/clery-crime-reports and louisville.edu/police/crime-log.

Code of Conduct and Related Policies

Student Rights and Responsibilities are available at https://louisville.edu/dos/students/studentrightsandresponsibilities.

UofL's Code of Conduct is available at https://louisville.edu/compliance/ico/code.

Complaints/Grievance Processes

Information about complaints and grievance processes are available by category:

Constitution Day

UofL's McConnell Center organizes the federally mandated Constitution Day which commemorates the September 17, 1787, signing of the United States Constitution.  The Federal Government requires all educational institutions, that receive federal funds, to hold an annual educational program on the United States Constitution on or about September 17th.

Copyright Infringement

For complete information on copyright laws and the consequences of copyright infringement at UofL visit: http://louisville.edu/policies/policies-and-procedures/pageholder/pol-copyright-infringement-policy

Deadly Weapons Policy

UofL's Faculty Senate statement on the weapons ban policy can be found here: https://louisville.edu/facultysenate/committees/standing-committees/executive-committee/documents/2017/xc-statement-on-weapons-ban.

Disability Resource Center

UofL is committed to equal opportunity for all academically qualified students, and does not discriminate based on disability. For information on our Disability Resource Center, please visit louisville.edu/disability/.

Drug Free Institution Policy

UofL is a drug free institution. View our policy online at http://louisville.edu/hr/policies/the-university-of-louisville-policy-statement-as-a-drug-free-institution.

Family Education Rights and Privacy Act (FERPA)

For more information on UofL's student records privacy policy, please visit https://louisville.edu/oapa/consumer-information-1/ferpa.

Fire Safety Report

The Annual Security and Fire Safety Report is available at https://louisville.edu/police/clery-crime-reports/report-2021-annual-security-and-fire/at_download/file. Institutional fire safety information can be found online at louisville.edu/firesafety.

Gainful Employment

Information about certifying certificate programs for Title IV financial aid is available at https://louisville.edu/oapa/gainful-employment/gainful-employment-policy.

Immunization Policy

UofL's Immunization Policy is available at http://louisville.edu/campushealth/information/immunizations.

Incarcerated Student Policy

For information regarding UofL's policy on incarcerated students can be found at https://louisville.edu/financialaid/consumer-information/fall-2019-spring-2020-summer-2020-consumer-information-1.

Information for Veterans and their Families

For information regarding higher education at UofL for veterans, please visit the Office of Military and Veteran Student Services website at https://louisville.edu/admissions/apply/transfer/veterans/.

Inspection of University Records/ Kentucky Open Records Act (KORA)

University records are subject to inspection by the public in accordance with the Kentucky Open Records Act (KRS 61.870 - 61.884).  For more information visit http://www.freedomkentucky.org/index.php?title=Kentucky_Open_Records_Act.

Institutional Compliance

For more information about UofL Compliance policies, please visit http://louisville.edu/compliance.

Misrepresentation Statement

 For UofL's Misrepresentation Statement, please visit https://louisville.edu/compliance/ico/compliance-news/statement-on-misrepresentation. 

Missing Persons Policy and Procedure

For information regarding UofL's Missing Persons Policy and Procedure, please visit https://louisville.edu/housing/info/policies/reshallpolicies.

NCAA Compliance

Information on how to report an NCAA violation is available at https://gocards.com/sports/2018/8/8/submit-a-violation.aspx.

Net Price Calculator

For information regarding UofL's Net Price Calculator, please visit https://louisville.edu/financialaid/net-price-calculator-1/net-price-calculator-1.

Notice of Nondiscrimination

UofL's Notice of Nondiscrimination is available at https://louisville.edu/oapa/consumer-information-1/Notice%20of%20Nondiscrimination%20December%202015.pdf.

Professional Licensure Disclosure

For more information about programs with professional licensure requirements, please visit https://louisville.edu/oapa/licensure-information.

Public Disclosure

For more information regarding UofL's Public Disclosure, please visit https://louisville.edu/oapa/licensure-information.

Redbook - Governance Document

The Redbook is the basic governance document of UofL; it is available at https://louisville.edu/provost/redbook/.

Regular and Substantive Interaction

To review UofL's policy on Regular and Substantive Interaction in online courses, please visit https://louisville.edu/policies/policies-and-procedures/pageholder/pol-regular-and-substantive-interaction-in-online-courses.

Retention, Completion and Graduation Rates

For information on UofL's retention, completion and graduation rates, visit https://louisville.edu/oapa/institutional-research-and-planning/quick-facts/just-the-facts-publication.

State Authorization Regulations

For information regarding UofL's authority to offer online programs, visit https://louisville.edu/stateauthorization.

Student Financial Aid Office

FSA Student Loan Ombudsman Office:

The FSA Ombudsman Office is available to you if you have concerns about your student loan. You can contact them through the following options:

Via on-line assistance: https://studentaid.gov/help-center/answers/article/how-to-contact-ombudsman-group.

Via telephone: 877-557-2575

Via fax: 606-396-4821

Via mail: FSA Ombudsman Group

               P.O. Box 1843

               Monticello, KY 42633

Student Location Policy

Student Handbook

To view the Student Handbook, please visit https://louisville.edu/dos/students/studentpoliciesandprocedures/student-handbook.

Title IX Reporting

For Title IX Reporting, please visit https://louisville.edu/oapa/consumer-information-1/title-ix.

Transfer of Credit Policies

The university’s transfer of credit policies are made available to the public by the responsible units and can also be accessed at https://louisville.edu/oapa/consumer-information-1/transfer-of-credit-policies-1.

Voter Registration

The 1998 Higher Education Act requires all post-secondary institutions to make a good-faith effort to distribute voter registration forms to each degree or certificate-seeking student who attends classes on campus. The Office of Student Involvement provides information on voter registration to students. Please visit https://louisville.edu/involvement/service/voting-information.