001763

JOB TITLE: Enterprise Systems Programmer I
CLASS CODE: 001763                      GRADE: EE

JOB SUMMARY

Assist in the installation maintenance of operating system hardware and software across all enterprise systems.

DUTIES AND RESPONSIBILITIES

Assist in the identification and diagnosis of general to complex system problems across multiple technologies.

Assist in the problem determination and assignment of appropriate service priorities and escalation as required.

Evaluate, select, and implement computer operating systems software options.

Develop standards and procedures.

Assign and maintain user accounts.

Train operators and users.

Perform related duties as assigned.

KNOWLEDGE, TRAINING AND SKILLS

Bachelor's degree in Computer Science or related field.

EXPERIENCE

Two years of related experience.

Additional experience may be used on a one-to-one basis to offset the educational requirement.