000889

JOB TITLE: Telecommunications Operator, Senior
JOB CODE: 000889

JOB SUMMARY

 

Supervise Telecommunications Operator and answer incoming calls as needed.

DUTIES & RESPONSIBILITIES

 

Receive, record and report to Telephone Company repair services of all telephone trouble.

Report and record all TDX problems.

Acquire information and give operators detailed information on University activities, special events, sporting events, student information and changes in the directory.

Answer incoming calls when the consoles are busy.

Maintain bulletin board.

Supervise and schedule operators for continuous 24-hour console coverage, arranging vacation coverage and locating emergency operators.

Perform other related duties as assigned.

KNOWLEDGE, TRAINING & SKILLS

 

Specialized training beyond high school.

EXPERIENCE

 

One year of experience. An equivalent combination of education, training and/or experience may be substituted for the requirements noted.