000859

 

JOB TITLE:Public Safety Telecommunicator
CLASS CODE:000859

JOB SUMMARY

 

Operate various communications equipment in a highly technical environment, including multi-channel two-way radio system, the Law Enforcement Network of Kentucky/National Crime Information Center Computer terminal, emergency telephone system, multi-line telephone system and TDD unit.

DUTIES & RESPONSIBILITIES

Transmit and receive two-way radio messages to and from police officers, parking personnel, security personnel, physical plant personnel, athletics personnel and SAC personnel. Dispatch these personnel to emergency and non-emergency runs.

Enters data into computer aided dispatch computer and maintains the information retrievable from the computer aided dispatch (CAD) software.

Provide various information and assistance to the public and University community through telephonic, personal and emergency telephone communications system.

Receives and processes incoming informational and emergency calls. Evaluates situations and makes decisions to assist the caller as needed. Dispatch responding agencies as needed. Provides pre-arrival instructions for necessary emergency calls.

Monitor, program and respond to the computer-based fire and security system (Continuum) and makes decisions concerning building access, access card use and authenticity, arming and disarming intrusion alarm system.

Operate the National Crime Information Center's computer system. Maintain training and proficiency in new procedures and laws governing use. Maintain and keep current, various records related to the system.

Maintain arrest, report and field interview files, conduct record checks.

Parking duties: notifying wrecker service, releasing impounded vehicles and issuing permits.

Accept and record information related to lost and found property. Notify owner and release property, if possible.

Monitor and respond to members of the deaf community through TDD system.

Maintain and file equipment and radio logs in accordance to the Open Campus Police Log Legislation of 1995.

Maintain files concerning building openings and closings and coordinate efforts with building personnel and the Office of Planning, Design and Construction.

Monitor and control CCTV system and assess conditions of the viewed scenes.

Monitor communications activities from other agencies and weather conditions and apprise appropriate personnel of situations affecting the University.

KNOWLEDGE, TRAINING & SKILLS

High school diploma, keyboard skills essential. At the entry level, NO licenses or certifications are required; however, LINK/NCIC and Telecommunications certification are required within 6 months of employment.

EXPERIENCE

One year of related experience. An equivalent combination of education, training and/or experience may be substituted for the requirements noted.