000637

 

UNIVERSITY of LOUISVILLE
Professional / Administrative Job Specification
(3/96)

JOB TITLE:Manager, Microcomputer Services
JOB CODE:000637

JOB SUMMARY

Manage/administer departmental computer laboratories and school's Novell NetWare network. Recruit, train and supervise laboratory and Novell administrator assistants. Provide consulting/training to faculty, staff and students in use of computers and software applications. Evaluate, select, purchase, implement, operate, maintain, upgrade and repair computer equipment.

DUTIES & RESPONSIBILITIES

Supervise assistants in providing hardware, application software, and operations support in laboratories, faculty/staff offices and auditoriums.

Administer school's wide Novell NetWare network. Install software applications, create accounts, and configure network printers, provide support for installed software applications.

Develop standards and procedures for the use of computer equipment in laboratories and faculty/staff offices.

Train/consult faculty/staff in software application programs, computer and network issues.

Research systems problems encountered and develop a fix or workaround whether hardware or software related: obtain vendor-supplied fix if needed.

Other duties as assigned.

KNOWLEDGE, TRAINING & SKILLS

Bachelors' degree in computer science or related field.

EXPERIENCE

Six years of related experience.

An equivalent combination of education, training and/or experience may be substituted for the notedrequirements.