Job Title:Director, Information Technology - Publications Services
Class Code: 169432


Job Summary

Direct and control the Publications Services unit within Information Technology.

Duties and Responsibilities

Lead and manage the human resources of the unit including personnel functions (recruiting, hiring, training, career planning, staff development and training, evaluation, discipline, etc.), cultivating team management and productivity.

Encourage innovation and improved delivery of publication services, including: publications design, publications/brochures/editing support, typesetting, customer service, and desktop publishing.

Develop and implement unit's long range and short term service plans. Coordinate planning with other Information Technology (IT) service units and assist with IT-wide planning efforts.

Prepare and manage unit budget including resource deployment and revenue generation, monitor expenditures and revenue, and manage projects including staffing and scheduling.

Develop and promote Publications Services' relationship with its customers and other IT service units. Maintain service levels and customer satisfaction.

Complete special projects and other duties as assigned.

Knowledge, Training and Skills

Bachelor's degree in Business, Management, Liberal Arts, Graphic Arts Management, or related field. An equivalent combination of education, training and/or experience may be substituted for the requirements noted.


Seven years of related experience. Higher education experience preferred.

Supervisor Title(s)

Vice President for Information Technology

Subordinate Title(s)