Community Desk Assistant

Job Summary

The Community Desk Assistant is a para-professional appointed for an academic year to work at the front desks in the residence halls. The Desk Assistant operates the front desk of each residence hall to provide assistance to residents and guests as well as to report concerns to the building staff. The Desk Assistant collaborates with the residence hall staff, contracted security, and the Area Coordinator to support the health, safety, and wellness within the building. The Area Coordinator of each building is the direct supervisor of their Desk Assistants staff.

Essential Duties and Responsibilities

  • Maintain security in the residence halls.
  • Stay alert and monitor all traffic of residents/guests in the residence hall lobby.
  • Greet everyone who enters the residence hall lobby.
  • Use campus and community approved resources to assist a guest or resident.
  • Abide by UHRE student staff dress guidelines.
  • Serve as first responder and report safety or security incidents.
  • Alert the University of Louisville Police Department of any fire alarms or incident requiring their attention, such as residents requiring medical attention.
  • Model hall policies and enforce escort policy with residents.

Minimum Requirements

  • Desk Assistants must maintain a cumulative grade point average of 2.5 on a 4.0 scale throughout the duration of their employment.
  • Desk Assistants must be enrolled students at the University of Louisville. Desk Assistants do not have to be enrolled in a/any class(es) during the summer sessions to remain eligible for the position.
  • Desk Assistants must be at least 18 years old at the time of application.
  • Desk Assistants must maintain good academic and conduct standing with the University of Louisville.
  • Desk Assistants are required to attend all scheduled training sessions.
  • Desk Assistants cannot have any standing violations with UHRE or with the University.

Timeline

  • Application deadline: January 26th, 2025
  • Interviews: March 3rd-23rd, 2025
  • Offers sent: April 7th, 2025

To apply for the Desk Assistant position, please fill out the following Desk Application Form.

If you have any questions, please contact Priscilla Calvo.