Fall 2019-Spring 2020 Cancellation Policy

First-Year Student Applicants

    • Any student who cancels their license agreement will forfeit their Campus Housing room assignment.
    • Students under the First-Year Live-On Requirement may cancel their Campus Housing license agreement without penalty until 11:59 PM EST on May 1, 2019 with an approved First-Year Live-On Exemption. After May 1, 2019 at 11:59 PM EST, students who cancel their Campus Housing license agreement will be accountable for one full semester cost of their Campus Housing room assignment with an approved First-Year Live-On Exemption.
    • Students will be accountable for one full semester cost of their Campus Housing room assignment when 5 business days have passed since receiving their Campus Housing room assignment via their University of Louisville email.
    • Students are eligible to cancel without penalty up to 5 business days after receiving their Campus Housing room assignment via their University of Louisville email.
    • Students who chose to not attend the University of Louisville (do not enroll in academic courses) are eligible to cancel their Campus Housing license agreement without penalty with an approved Cancellation Request.
    • A student who has checked into their residence hall and cancels their Campus Housing license agreement are responsible for one full semester cost of their Campus Housing room assignment.

Upper-Level Student Applicants

    • Students who fill out the Upper-Level Housing Application and choose to cancel their housing license agreement more than 3 business days after being notified of the housing assignment will be held accountable to pay one full semester of housing cost based on their room assignment.
      • Students who go through Room Retention (i.e., wanting to stay in their same room)
        • Students will be held accountable for the Cancellation Policy after 3 business days of being notified of the Campus Housing room assignment via their UofL email account. If a student cancels their housing license agreement within 3 business days of being notified of their Campus Housing room assignment via their UofL email account will not be held accountable to the Cancellation Policy.
      • Students who go through the Room Selection Process
        • If students are not interested in the spaces that are available during the Room Selection Process, they are able to cancel their housing license agreement at that time and will not be held accountable to the Cancellation Policy.
        • If a student goes through the Room Selection Process and chooses a room assignment, they will be held accountable for the Cancellation Policy after 2 business days of being notified of their Campus Housing room assignment via their UofL email account.
      • Students who do not go through Room Retention or General Room Selection
        • If a student does not go through Room Retention or the General Room Selection Process, they will be given a room assignment by the Campus Housing team. Students will held accountable for the Cancellation Policy after 3 business days of being notified of their Campus Housing room assignment via their UofL email account.
      • Students who can provide proof of transferring universities, graduation, or withdrawal from UofL
        • Student will not be held to the Cancellation Policy with the submission of a Cancellation Fee Appeal Request; instructions can be found on the Campus Housing website.
      • Students who participate in an educational program that requires out-of-town residency (outside of 40 miles) for part of the academic year
        • Students will not be held to the Cancellation Policy with the submission of a Cancellation Fee Appeal Request, ; instructions can be found on the Campus Housing website.
      • Students who, after moving in, cancel prior to October 15th, 2019, at 11:59 PM EST for Spring 2020
        • Students will be held to the Cancellation Policy and will not be prorated for the time within their space for Fall 2019. Students will not incur any other charge.
      • Students who, after moving in, cancel after October 16th, 2019, at 12:00 AM EST until December 10th, 2019, at 11:59 PM EST for Spring 2020
        • Students will be held to the Cancellation Policy and will not be prorated for the time within their space for Fall 2019. Students will then be charged half of a semester of housing cost based on their room assignment.

Payment:

Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Students with unpaid account balances will be placed on Financial Hold by the Bursar's Office. Students placed on Financial Hold become ineligible for further registration and transcripts will not be released until the student account is paid in full. A late payment fee of $50.00 may be assessed when student accounts are not paid by the last day to drop/add for the semester. 

A return payment fee of $25.00 may be assessed when payment is not honored by the bank on which it was drawn. If restitution is not made within 10 days of notification, the student may be subject to financial penalties and/or legal action.

Debtors who do not make satisfactory payment arrangements on their past due accounts may have their accounts placed with a billing service. If not paid through the billing service, the unpaid account may be forwarded to a collection agency. It is the policy of the University that unpaid accounts will be assessed the costs and expenses of collection, including attorney fees.

Send all payments to: 

University of Louisville Bursar’s Office
2211 S. Brook St. 
Louisville, KY 40292