Consumer Information

The University of Louisville is required to disclose certain consumer information to all current and prospective students in accordance with the Higher Education Act of 1965 (HEA), as amended by the Higher Education Opportunity Act of 2008 (HEOA). Paper copies are available upon request.

Consumer Information and Disclosures Published by the Bursar's Office

Office of the Bursar:

Federal Regulations on Cash Management:

IRS Form 1098-T:

Student Choice Refunds:

Statement of Student Financial Responsibilties:

Consumer Information and Disclosures Published by the Office of Academic Planning and Accountability

Office of Academic Planning & Accountability:

Accreditation Information:

Academic Calendar/Credit Hour Policy:

Academic Program Improvement Plans:

Affiliation Agreements:

Consortial Agreements:

Study Abroad:

Americans Disability Act (ADA) Resources:

Athletics Compliance Rules, Program Participation Rates and Financial Support Data:

Campus Map Tour:

Campus Security Policy and Crime Statistics:

Code of Conduct and Related Policies:

Complaints/Grievance Processes:

Constitution Day:

Copyright Infringement:

Deadline Weapons Policy:

Disability Resource Center:

Drug Free Institution Policy:

Family Education Rights and Privacy Act (FERPA):

Fire Safety Report:

Gainful Employment:

Immunization Policy:

Incarcerated Student Policy:

Information for Veterans and their Families:

Inspection of University Records/Kentucky Open Records Act:

Institutional Compliance:

Missing Persons Policy and Procedure:

NCAA Compliance:

Net Price Calculator:

Notice of Nondiscrimination:

Professional Licensure Disclosure:

Redbook - Governance Document:

Retention, Completion and Graduation Rates:

State Authorization Regulations:

Student Financial Aid Office and FSA Ombudsman:

Student Handbook:

Title IX Reporting:

Transfer of Credit Policies:

Voter Registration:

Consumer Information and Disclosures Published by the University Privacy Office

UofL Privacy Office:

Health Insurance Portability and Accountability Act (HIPAA) Guidance:

Nondiscrimination Policy for Health Programs & Activities:

Consumer Information and Disclosures Published by the University Police Department

UofL Police Department :

Annual Security Reports:

Annual Security Report:

Fire Safety Report:

Crime Log:

Emergency Management:

Fire Safety:

Physical Security:

Safety Resources:

Consumer Information and Disclosures Published by the Student Financial Aid Office

Student Financial Aid Office:

Contact Information for Assistance in Obtaining Institutional and Financial Aid Information:

Application and Eligibility:

Financial Aid Programs




Federal Direct Subsidized and Unsubsidized Loans

Federal Direct Parent PLUS Loan

Federal Direct Graduate/Professional PLUS Loan

Alternative (Non-Federal/Private) Loan


State Aid:

Cost of Attendance

Disbursement for Books and Supplies

Disbursed financial aid that exceeds your university bill will be delivered to you according to the university’s refund delivery process.  Refunds may be used to purchase books/supplies. 

Information on the preference selections to receive any future eligible refund:

Textbook information can be found on the Bookstore website:

Entrance Counseling

Exit Counseling

Federal Direct Loan:

TEACH Grant Exit Counseling:!/teachExit/launch 

Federal Student Aid Eligibility for Students with Criminal Convictions:

Financial Wellness:  

Loan Repayment:

National Student Loan Data System (NSLDS):

Net Price Calculator: 

Previous Aid Year Consumer Information

2019-2020 Academic Year Consumer Information:

2018-2019 Academic Year Consumer Information:

Refund Policy, Requirements for Withdrawal and Return of Title IV Financial Aid: Withdrawal and Return of Title IV Financial Aid Document Link

Statement of Student Responsibilities for Financial Aid: Student Responsibilities Financial Aid Document Link

Information Security

Security compliance:

Security services and Security Incident Response:

Intercollegiate Athletic Financial Support  

Equity in Athletics Data Analysis:

Graduation and Retention Rates for Student Athletes:

National Center for Education Statistics

Integrated Postsecondary Education Data System (IPEDS):

College Navigator:

Principles of Excellence for Educational Institutions Serving Service Members, Veterans, Spouses, and Other Family Members 

Office of Military and Veterans Services:

Air Force ROTC:

Army ROTC:

Kentucky National Guard:

Policies and Procedures 

University Policies and Procedures: 

Student Population and Involvement 

Student Involvement:

Student Population:

University of Louisville Information Network (ULink)

Students are granted access upon successful completion of a UofL admission application.

ULink is a student services portal:

Login assistance and other technical assistance:

Information Technology Tutorials:

Tutorials pertaining to essential portal items associated with financial aid business, such as accessing your To Do List via the Task tile and accepting, reducing or declining awarded financial aid:

 Paper copies of Consumer Information are available upon request by contacting the University of Louisville Student Financial Aid Office:

Belknap Campus: Houchens Building, Room 110


Phone at (502) 852-5511

How may we assist you? 

Email Service

 A dedicated student and communication service account is monitored by a team equipped to provide assistance to students. 

Email Financial Aid Service at: 

Call Center

A dedicated call center is available to assist with all phone inquiries.

Call Student Financial Aid at: (502) 852-5511