The Employee Success Podcast
By UofL Employee Success Center
The Employee Success PodcastMar 28, 2024
Career Navigation Skills for Busy Employees (with Mallory Newby)
This year the Employee Success Center added a new team member and a new functionality to our offerings, a focus on career navigation for faculty and staff, that will support faculty and staff in 2024 and beyond. Mallory Newby will be leading the effort and, in this episode, she shares some of the ways that employees can start thinking about their next steps at UofL. Mallory is creating new tools and resources for career success and gives listeners a sneak peek at what's coming soon.
S3 Ep5: Student Success is Employee Success (with Suhail Johnson)
When we say that our top priority is student success, a common refrain in higher education, what does that mean in terms of prioritizing faculty and staff success? This week's guest, Suhail Johnson of Texas Christian University, says the two are inextricably linked and that student success doesn't happen unless we invest first in employees. Johnson left her mark on UofL as a leader in residence life and has since shifted her focus to training and supporting faculty and staff, guided by her belief that one cannot be successful without the other.
S3 Ep4: The Importance of Best Friends at Work (with Zach Greenwell & Olivia Biven)
Gallup’s research on employee engagement includes a data point you might find surprising: Having a best friend at work is highly correlated with productivity, job satisfaction, and a sense of purpose. While many of us learned that we should keep our relationships strictly professional in the office, Gallup’s findings suggest that we are happier and more successful when we have someone who is personally there for us as a sounding board, reflective mirror, and supporter. Zach Greenwell and Olivia Biven, both from UofL Athletics, are best friends at work and in this episode they share what their friendship has meant to them in term of job success.
S3 Ep3: Speaking their Appreciation Language (with Meagan West)
To motivate employees and keep them engaged, it's crucial to acknowledge their efforts in a way that resonates with them. However, appreciation is subjective, and each person has their own preferences for how they give and receive it. Despite your best intentions, your employees may not feel valued if you're not speaking their language. Tune in to our latest episode, where we speak with Meagan West, one of our facilitators of the Workplace Appreciation Languages assessment in the Employee Success Center, to learn more about how to show appreciation in a meaningful way.
Episode Notes:
S3 Ep2: Performance Evaluations That Inspire and Engage (with Courtney Abboud)
S3 Ep1: Find Your Noble Purpose in 2024 (with Errol Wint)
We are starting Season 3 of the Employee Success Podcast with a look at the Cardinal Principle of Noble Purpose and offering some tips for making 2024 your best year of work yet. Guest Errol Wint shares his journey toward discovering his “why” and how defying conventional wisdom was a secret to unlocking his true purpose. Finding your “why” can make life more exciting, whether your purpose happens at work or if your job provides the resources for you to pursue it in other ways.
S2 Episode #11: (Re)Discovering Your Creative Spirit (with Dr. Jabani Bennett)
All children are inherently creative, but somewhere along the way in adulthood we all start to lose a little of the courage and joy that once fueled our creativity. By the time we are in the midst of a professional career, we are often too risk-adverse to take the chances that come with creative expression. But Dr. Jabani Bennett says living a creative life is possible for all of us, and in fact often necessary for success at work. As a self-identified creative, she has taught others to rediscover their joy by looking at life through a creative lens. As a bonus to our chat in this episode, Jabani also shares how her stepfather, Dean Blaine Hudson, expressed his creativity and what his legacy as the Dean of Arts and Sciences at UofL means to all of us today.
S2 E13: Diving Deeper into the Cardinal Principles: Community of Care (with Doug Craddock)
Maybe the most often cited of the eight Cardinal Principles is “community of care,” but what does it really mean? Dr. Douglas Craddock has been exploring that question in his role as Vice President for Community Engagement and as a busy faculty member. He says it starts with caring for self and realizing that the more we practice self care, the better able we are to be there for others. And once you’ve done that, Doug advocates for finding a need you are passion about, and jumping in to make a difference. Thankfully he and his team are there with some resources and suggestions for getting started.
S2 E12: Creating Workplaces that Support Real Workers (with Dr. Kevin McClure)
This week’s guest is Dr. Kevin McClure, whose research at the University of North Carolina-Wilmington illuminates the workplace challenges and opportunities that exist in higher education. His findings and social media presence have made him a popular and respected advocate for the folks who work at colleges and universities, and we couldn’t resist the chance to talk to him while he was visiting UofL doing research for his next book. In this episode, we talk about the origins of the ideal worker norm and how it gets perpetuated in higher education. Kevin explains how unrealistic norms affect the experiences of employees who are caregivers, disabled, chronically ill, and grieving. And also offer some solutions for leaders who want set policies and practices that work for real people.
S2 E11: Recovering from Setbacks (with Shirrod Le’Det)
When Shirrod Le’Det learned he had been fired from his job with no warning, he thought he had experienced the worst career tragedy possible. But every setback is also a set up, he says, depending on your mindset. In this episode, we explore what happens when you hit bottom, how to get back up, and some of the strategies for turning failure into a new opportunity for growth.
Additional Links:
S2: Bonus Episode: Free Speech in Times of Hate (with JoAnne Sweeny)
For decades, people have used the free speech zone at UofL to peddle hateful and triggering messages while the campus community grappled with the best way to respond. After messengers of hate came to campus again recently, we asked Professor JoAnne Sweeny to help us understand the boundaries of free speech and why it’s so difficult to sort through. What can we can do when we are confronted with messages that run counter to our Cardinal Principles and why don’t we just stop them from coming in the first place? The namesake of our Law School, Justice Brandeis, provides some answers to these challenging questions and illuminates why Freedom of Expression is a cherished societal value.
Resources:
The UofL statement on Free Speech: https://louisville.edu/freespeech
UofL Speech and Distribution of Literature Policy: https://louisville.edu/policies/policies-and-procedures/pageholder/pol-speech-and-distribution-of-literature
Campus Pride Guide on Handling Hate Preachers: https://www.campuspride.org/resources/how-to-handle-hate-preachers-on-campus/
Professor JoAnne Sweeny: https://louisville.edu/law/faculty-staff/faculty-directory/sweeny-joanne
S2 Episode #10: Leadership Virtues (with Dr. Ryan Quinn)
What do positive leaders do differently? In his work studying leadership, Dr. Ryan Quinn noticed that successful leaders are often break with conventions and exhibit virtues that transform those around them. And now through his work at the Center for Positive Leadership, he’s gathering virtue experts from the university and surrounding community to provide us with tools we can use to develop a stronger connection to the virtues and skills for applying them to the challenges we face. Tune in to our conversation and find out which virtue he’s working on at the moment!
S2 Episode #9: Burnout (with Dr. Cynthia Ganote): Part 2
Join us for an authentic, personal exploration of faculty burnout with Dr. Cynthia Ganote, who shares her own experience in the academy and the lessons she learned as a result. The demands to constantly achieve higher and higher levels of perfection, coupled with the crippling exhaustion that results, make burnout a very real possibility. And staff aren’t exempt either. Dr. Ganote talks about how she identified burnout in her professional life, the radical steps she took to heal, and how she recovered through radical self-care. A critical two-part episode for anyone working in higher education. (part 2 of 2)
S2 Episode #8: Burnout (with Dr. Cynthia Ganote): Part 1
Join us for an authentic, personal exploration of faculty burnout with Dr. Cynthia Ganote, who shares her own experience in the academy and the lessons she learned as a result. The demands to constantly achieve higher and higher levels of perfection, coupled with the crippling exhaustion that results, make burnout a very real possibility. And staff aren’t exempt either. Dr. Ganote talks about how she identified burnout in her professional life, the radical steps she took to heal, and how she recovered through radical self-care. A critical two-part episode for anyone working in higher education. (part 1 of 2)
S2 Episode #7: Diving Deeper Into the Cardinal Principles: Leadership (with Dr. Randy Whetstone)
The Cardinal Principles offer a roadmap for how to create the kind of campus community we envision, and in this episode we talk to Dr. Randy Whetstone about the principle of leadership. Are we just talking about the President, Provost, and others at the top of the organizational chart? Dr. Whetstone says every member of the community leads in one way or another, and that it’s often those in the middle of the organization who are providing inspiring leadership where it’s most needed. He also suggests that we are being required to cultivate a new set of skills to meet the leadership demands of the moment, and that our success depends on shifting to a more inclusive, interpersonal leadership model.
Dr. Randy Whetstone Jr. is a Clinical Associate Professor in the Department of Educational Leadership, Evaluation and Organizational Development at the University of Louisville.
S2 Episode #6: Introverts at Work (with Dr. Katie Partin)
The stereotype of an introvert is someone who doesn’t like people, never speaks up, and never contributes at work. But nothing could be further from the truth, says Katie Partin, who’s learned to embrace introversion as a strength that she can call upon. In fact, introverts are often gifted problem solvers and relationship builders who bring thoughtfulness and strategic solutions to a project. In this episode, Katie shares some tips for introverts at work and also suggests ways their more extroverted allies can support them. Listen to the very end for the “ah ha” moment Brian had when Katie shared the one thing supervisors should never say to their introverted team members!
Katie Partin, PhD, is the Director in the Office of Institutional Effectiveness (IE) at the University of Louisville.
S2 Episode #5: The New Currency of Employee Engagement? Flexibility (with Brad Shuck)
Brad Shuck is back this episode with new findings on the changing workplace, and what he’s learning might surprise you. Organizations that make flexibility a core value are among the most successful in engaging, retaining, and recruiting great staff! Whether it’s the chance to work remotely or the freedom to adjust around family schedules, flexibility is the thing employees are looking for in their work experience and an opportunity for supervisors to think creatively about how they support their teams. Dr. Brad Shuck is a Professor in the Department of Educational Leadership, Evaluation and Organizational Development at the University of Louisville. You can find him on LinkedIn and Instagram at @drbshuck.
S2 Episode #4: Diving Deeper into the Cardinal Principles: What is Agility? (with Matt Bergman)
The pandemic taught all of us that the only thing constant is change. So it’s powerful that our Cardinal Principles include agility as an institutional value, the ability to change when circumstances require it. Dr. Matt Bergman is back on this episode talking about change, why it’s so hard to embrace at times, and what we can all do at work to lean in to those times when change is inevitable.
S2 Episode #3: Let's Talk Onboarding (with Laura McDaniels)
First impressions matter, especially for new faculty and staff who are just starting their UofL career. Research tells us that a great onboarding experience can make the difference between success and failure, so it’s critical to have a strategic and thoughtful plan for bringing new employees into the campus community. In this episode, Brian and Laura talk about the tools and resources available through the Employee Success Center, offer some tips to help departments get started with building their own onboarding program, and describe what great onboarding looks from Day One through the first year and beyond.
Laura is the Engagement Specialist with the UofL Employee Success Center.
Additional Links
S2 Episode #2: Finding a Mentor (with Diane Whitlock & Tomeka Shelton)
In mentoring partnerships, everyone wins! Mentees have a guide to help them navigate their goals, offer insights, and cheer them along. And mentors get to share the wisdom they’ve gained over their career, affirming their hard work and reminding them of lessons learned. Diane Whitlock and Tomeka Shelton join us this week and tell us how participating in the Mentoring for Success Program launched a meaningful and productive mentoring relationship that is supporting them both. They share some of the secrets to a successful experience and tips for making sure you find the right person to make the partnership soar.
Additional Resources:
S2 Episode 1: Talking about Engaging Employees (with Faculty Feed Podcast)
In the Season Two kickoff, we joined forces with the team from the Faculty Feed podcast to talk about the state of the workforce today and why so many of us are rethinking the way we approach our jobs. Faculty Feed hosts Gerry Rabalais and Staci Saner share some of their favorite models of engagement from high-performing organizations, as well as their own journey of landing in the best jobs of their lives. And they tell us how we can find the best fit for ourselves, starting from our natural gifts and talents.
Episode #13: Leadership Lessons from the Appalachian Trail (with Maggie Schneider)
In our season finale we are chatting with Maggie Schneider, a new UofL employee who finished a thru-hike of the 2,600-mile Appalachian Trail just before starting her job in Advancement. This was an exciting opportunity to get two thru-hikers together for some of their favorite trail stories and to talk about what they learned about leadership by spending six months in the woods.
Maggie is the Senior Director of Prospect Development in Advancement at the University of Louisville.
BONUS Episode: President Schatzel's First Days at UofL (with UofL President Kim Schatzel)
Even though she has only been at the university since February 1, our new President Kim Schatzel has learned a lot about the faculty and staff who work here and what makes UofL a special place. In this new episode, we checked in with her to see what she is thinking about as a result of her listening tour, why inclusion and belonging are central to her leadership approach, and her advice for navigating career transitions.
Episode #12: The Secrets of Successful Networking (with Glenn Gittings and Quanta Taylor)
In today’s workplace, very few of us operate in true isolation and depend on relationships for our success. So, what do skilled relationship builders do to cultivate the connections and networks that help them reach their goals? In this episode, we learn tips from student affairs professionals Glenn Gittings and Quanta Taylor on effective networking and how we can cultivate a community of care at work that will help us be our best.
Glenn Gittings and Quanta Taylor both work at the University of Louisville. Glenn works as the Chief of Staff in the School of Medicine and Quanta is the Executive Director Student Involvement.
Episode #11: Finding Pleasure at Work (with Nubia Bennett)
Nubia Bennett believes that pleasure can be the compass that helps you do work you love, whether it’s in the job you have now or in the choices you make to get closer to work that aligns with who you are. As host of the podcast “Sprinkle Sparkle” she’s spent the last few years engaged in a deep study of pleasure, and in this episode, we look at the places where work and pleasure intersect, especially for people with marginalized identities. What if we could increase our experience of pleasure in the workplace, even by a few percentage points? Nubia suggests the journey itself could be transformational!
Additional Resources:
Episode #10: Going Back to School as a Working Professional (with Dr. Matt Bergman)
The University of Louisville's tuition remission benefit removes a big barrier to going back to school for UofL employees, but finances aren’t the only obstacle we face when we think about earning our next degree. This week we talk to Dr. Matt Bergman from the College of Education and Human Development about all the reasons adult learners hesitate to jump back in to classroom and get some seasoned advice and encouragement based on his own experience. If the next degree felt unattainable before, Dr. Bergman will help you find the courage and confidence for the journey ahead.
Dr. Matt Bergman is a clinical associate professor in the Department of Educational Leadership, Evaluation and Organizational Development.
Resources:
Tuition Remission for UofL employees
Episode #9: Responding to Microaggressions at Work (with Dr. Cynthia Ganote)
The small, daily slights and insults that employees experience at work can add up over time, and often have as damaging an impact as an overt assault. This week we talk to Dr. Cynthia Ganote about microaggressions and the harm they can do, even when the offender doesn’t mean to be insulting. Dr. Ganote tells us how leaders and caring colleagues address microaggressions and how the concept of microresistence gives new tools to employees who are targeted.
Dr. Cynthia Ganote is an assistant professor in sociology at the University of Louisville, and her research focuses on ways to address microaggressions in higher education with microresistance; diversity, equity, and inclusion in the classroom; race, class, gender, and sexual inequalities; critical and feminist pedagogies; and critical approaches to community-based research. You can find Dr. Ganote on LinkedIn and Instagram (@cynthiaganote).
Episode #8: Employee Recognition that Makes an Impact (with Laura McDaniels)
We sometimes think recognizing employees is an extra “nice to do” activity, but research suggests that it’s critical to engaging and retaining a great team. In this episode, we talked with Laura McDaniels from the Employee Success Center about why recognition matters and some of the ways great supervisors can send a messages appreciation that are meaningful and impactful. Laura has designed some easy-to-access tools and resources you can use to make recognition part of your regular leadership practice.
Laura McDaniels is the Engagement Specialist in the Employee Success Center.
Additional resources:
2023 Presidential Excellence Awards
Book reference: The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman and Paul White
Episode #7: Diving Deeper into the Cardinal Principles: What is Diversity and Inclusion? (with Marian Vasser)
As we explore the Cardinal Principles in our podcast, in this episode we talk with Marian Vasser about diversity and inclusion. Marian shares some skills and concepts everyone should have in their toolbox when creating a workplace that is welcoming to a diverse campus community. She explains how the idea of “belonging” is the next-level goal we should all strive to cultivate for those around us.
Marian is the Assistant Vice President for Inclusive Excellence and Belonging and facilitates workshops for campus and community audiences.
Episode #6: What's All This Talk about Pronouns? (with Lisa Gunterman)
The university’s new HR database, WorkDay, includes the first-ever opportunity for faculty and staff to indicate their pronouns and store them in their profile, giving all of us a powerful new tool for inclusion and the spirit of belonging we are aspire to create. But what does it mean to ask for and share pronouns in the workplace, and is it really important? This week we talk with Lisa Gunterman from the LGBT Center about how we can use this new tool in WorkDay effectively and why getting good at pronouns can make such a profound difference to our co-workers and others. Lisa shares some tips for getting more comfortable with pronouns, advice on how to recover when we make a mistake, and a ton of resources to use and share with others.
Lisa Gunterman is the Director of the LGBT Center at the University of Louisville.
Additional resources:
LGBT Center info commercial, The Power of Pronouns
https://louisville.edu/lgbt/resources/the-power-of-pronouns-1
GLSEN Pronoun Guide
Episode #5: Using Your Strengths at Work (with Meagan West)
Research suggests that people who use their natural, lifelong talents at work every day are the most engaged and productive. Meagan West, certified Gallup CliftonStrengths coach, calls them our “superpowers” because they are gifts that we can cultivate with attention and practice. Today we are talking to Meagan about the CliftonStrengths instrument and how to use the assessment results to be your best at work every day. Meagan and I share some of the ways we have used our own strengths to transform the way we work, challenges we had to overcome, and the benefits of incorporating a strengths approach into supervision and team building.
Meagan West is the Training Specialist in the Employee Success Center.
Learn more about Gallup CliftonStrengths: https://www.gallup.com/cliftonstrengths/en/252137/home.aspx
Episode #4: Getting Through Tough Times with Resilience (with Vivian Blade)
In this episode, we talk to author and consultant Vivian Blade about how we navigate our way through crises at work. Whether it’s the pandemic or the recession, Vivian suggests that resilience is the thing that makes the difference between those who flounder in a crisis and those who flourish. And she offers practical suggestions for how to cultivate a stronger spirit of resilience that will carry us through the next difficult time we face.
Vivian Blade works as an Adjunct Professor for the University of Louisville College of Business.
Check out her website for her bio, book info and more at https://vivianblade.com/. You can also follow Vivian Blade on LinkedIn.
Other mentions:
On the spot recognition at UofL - send a CARDGram!
Episode #3: Quiet Quitting and Quiet Firing (with Dr. Brad Shuck)
The idea of quiet quitting has gone viral on social media in the days since the pandemic, and this week we unpack what it all means with Dr. Brad Shuck. Is it a bad thing to quietly quit or an expected response to increasingly unreasonable expectations at work? We will also consider the flip side of the coin, quiet firing, and identify ways you can tell if your boss has quietly fired you (and what to do about it).
Dr. Brad Shuck is a Professor in the Department of Educational Leadership, Evaluation and Organizational Development at the University of Louisville. You can find him on LinkedIn and Instagram at @drbshuck.
Episode #2: Diving Deeper into the Cardinal Principles: What is Accountability? (with Dr. Cherie Dawson-Edwards)
We will be exploring all eight Cardinal Principles this season on the podcast, learning what they mean and how we put can them to work for us. This week, we chat with Dr. Cherie Dawson-Edwards about the principle of accountability. She tells us what it looks like when we live and lead from a space of accountability and offers some tips for reaching the next level as a champion for this principle.
Dr. Dawson-Edwards serves as the Vice Provost for Faculty Affairs at the University of Louisville. She is also an Associate Professor in the Department of Criminal Justice and directs the Social Change Program in the College of Arts & Sciences.
Episode #1: Can your workplace affect your health? (with Dr. Brad Shuck)
In our pilot episode, we talk to Dr. Brad Shuck about recent findings from his research that suggest that work can literally send you to the doctor. While great workplaces boost our self-esteem, confidence and sense of belong, a toxic workplace take a health toll. Dr. Brad Shuck is a Professor in the Department of Educational Leadership, Evaluation and Organizational Development at the University of Louisville. You can find him on LinkedIn and Instagram at @drbshuck.