General Coaching Skills Rating Scale How would you rate your ability to make the following observations? Never Sometimes Always 2 34 s • Learner's nonverbal communications • learner's ability to demonstrate a particular skill 2 3 4 • learner's comfort in asking questions 2 4 5 •Learner's interactions with others in the environment 2 45 Reactions of others in the environment to what you are saying or doing 2 345 Physical arrangement of the environment 24 Factors in the environment that may affect the learner's intended outcomes l 45 • Availability, access, and use of family and community resources 2 3 4 5 How would you rate your ability to listen to the iearner? ., Use direct eye contact 2 3 45 • Maintain positive facial expressions 2 3 4 • Demonstrate an open body posture 2 3 4 5 • Maintain dose proximity to the !earner 2 4 Focus on the present moment 2 4 5 • Listen to words, meanings, and feelings of what the learner is trying to convey 2 345 • Listen without passing judgment 2 l 45 ., Avoid listening through filters of personal values and beliefs, prejudices, and past experiences 2 3 4 5 • Comfortable with periods of silence 2 3 4 Respond verbally and nonverbally without agreeing m disagreeing 2 4 5 • Encourage the listener to share additional information through the use of noncommittal acknowiedgment 2 3 4 5 .. Associate the learner's perspective to the program's philosophy, guiding principles, and evidence based practices 2 4 5 How wouid you rate your ability to respond to the learner? • Respond in a way that will promote learning by asking questions 2 4 5 • Ask learner for clarification of vague information or information that appears inconsistent with program guiding principles or evidencebased practices 2 4 5 Use what, where, when, who, and how questions 2 3 4 • Assist the learner to compare new information and experiences with previous ones 4 5 Assist the learner to apply or create new information 2 3 4 5 • Reflect back on the content and feelings expressed by the learner 2 l 4 " Periodically summarize information shared by the learne1· 2 4 5 • Share feedback, information, and resources afte1· the learner has shared his or her thoughts and ideas 2 4 5 • Provide feedback in a concise, specific, immediate, constructive, and supportive way 2 4 5 • Avoid using directive words such as "should,'' "must,'' and '1need to" 2 4 s • Use a problem-solving strategy with the learner when necessary 2 4 5 How would you rate your planning abilities? • Clarify the purpose and outcomes for the coaching relationship 2 4 5 ., Determine who needs to do what between coaching conversations 24 Identify strategies and opportunities for practice between coaching conversations 2 4 5 Coaching Families and Colleagues in Early Childhood by Barbara E. Hanft, Oath an D. Rush, & M'Lisa L. Shelden Copynght I[} 2004 hy Paul H. Brookes Publishing Co., inc All rights reserved.