The Donovan Family Case Study Guidance and Coaching on Evidence-based Practices for Infants and Toddlers with ASD Suzanne Kucharczyk Evelyn Shaw Linda Tuchman-Ginsberg Developed in partnership with Dathan Rush, Associate Director & M’Lisa Shelden, Director Family, Infant and Preschool Program (FIPP) Center for the Advancement Study of Excellence (CARE) in Early Childhood and Family Support Practices The Donovan Family Case Study: Guidance and Coaching on Evidence-based Practices for Infants and Toddlers with ASD i The Donovan Family Case Study: Guidance and Coaching on Evidence-based Practices for Infants and Toddlers with ASD Suggested citation: Kucharczyk, S., Shaw. E., & Tuchman-Ginsberg, L. (2010). The Donovan family case study: Guidance and coaching on evidence-based practices for infants and toddlers with ASD. Chapel Hill: The University of North Carolina, Frank Porter Graham Child Development Institute, National Professional Development Center on Autism Spectrum Disorders. Note: The Donovan Family Case Study appears as Appendix C in Kucharczyk, S., Shaw. E., Smith Myles, B., Sullivan, L., Szidon, K., & Tuchman-Ginsberg, L. (2010). Guidance & coaching on evidence-based practices for learners with autism spectrum disorders. Chapel Hill: The University of North Carolina, Frank Porter Graham Child Development Institute, National Professional Development Center on Autism Spectrum Disorders. Design & Layout: Gina Harrison, FPG Publications Office FPG #2929 The NPDC on ASD was a multi-university center (Frank Porter Graham Child Development Institute at The University of North Carolina at Chapel Hill, the M.I.N.D. Institute at University of California at Davis Medical School, and the Waisman Center at the University of Wisconsin) funded by the US Department of Education, Office of Special Education Programs (OSEP). For additional information about the National Professional Development Center on Autism Spectrum Disorders, visit their website at http://autismpdc.fpg.unc.edu or email Suzanne.kucharczyk@unc.edu The Frank Porter Graham Child Development Institute at The University of North Carolina at Chapel Hill is one of the nation’s oldest multidisciplinary centers devoted to the study of children and families. Our mission is to cultivate and share knowledge that enhances child development and family well being. Advancing knowledge. Enhancing lives. The Donovan Family Case Study: Guidance and Coaching on Evidence-based Practices for Infants and Toddlers with ASD The Donovan family case study was developed through a collaboration between the National Professional Development Center on Autism Spectrum Disorders (NPDC) and The Family, Infant and Preschool Program (FIPP) Center for the Advanced Study of Excellence (CASE) in Early Childhood and Family Support Practices, M’Lisa Shelden, P. T., Ph.D, Director and Dathan Rush, Ed.D., C.C.C.-S.L.P. Associate Director (http://www.fipp.org/programs/earlyIntervention. html). The purpose of this case study is to describe the coaching process in the context of early intervention and to outline two parallel coaching processes. This case study provides a description of how an early intervention provider, Jillian, supports the Donovan family through coaching on the use of evidence-based practices with their two-year-old son, Joey, who has autism. As the early intervention provider works with the parents, she receives coaching support from both her supervisor, in the form of program-wide and individualized supervision, and from an experienced peer coach. Both the coaching of the family and the provider coaching processes occur in a three stage cycle outlined in the NPDC coaching manual, Guidance and Guidance and Coaching on Evidence-based practices for Learners with Autism Spectrum Disorders (Kucharczyk, S., Shaw, E., Smith Myles, B., Sullivan, L., Szidon, K., and Tuchman-Ginsberg, L., 2012). (http://autismpdc.fpg.unc. edu/coaching-resources) These stages are: pre-observation, observation, and post-observation. For the purposes of this case study, pre-observation includes stating the purpose, defining the target for change, and identifying how the target will be observed and data captured; observation includes modeling and action by the coach and inviting partners (i.e., parents); and post-observation includes reflection, feedback, and evaluation. This framework helps to integrate the NPDC coaching process with the coaching approach to teaming in early intervention supported by FIPP. The case study is structured chronologically. It describes the work the Donovan family and the early interventionists do together. First, is a description of the program to provide context. Then the steps of the early intervention process are outlined: Step 1.) information gathering, Step 2.) outcome planning, Step 3.) intervention planning, Step 4.) implementation and ongoing assessment, and Step 5) evaluation and modification of the outcomes and intervention. The Clarksville Early Intervention Program The Clarksville Early Intervention Program (EI Program) is situated in an urban area, which also provides services to nearby rural communities. The program serves families through home visits and in consultation with child care settings when relevant. A primary early intervention provider delivers services in collaboration with team members from other disciplines and the family. The team, including the primary provider and the other members of the team meet once a week for 1½ hours to discuss issues related to their work which includes but isn’t limited to: brainstorming about resources for families, families whose dynamics puzzle or challenge them, and questions related to implementation and effectiveness of interventions for children. The primary provider for Joey’s family, Jillian, has been working for the EI Program for the last two years. Previously, she worked for another agency in a different city for two years. Jillian completed her bachelor’s degree in early childhood education. While in college she took a number of special education classes. She holds an Infant, Toddler, and Family Specialist Certification through her state’s early intervention agency due to her education, experience, and continuing professional development credits. Jillian shares that she further developed her skills in using interventions for children with special needs on the job. The EI Program provides professional development throughout the year on topics that emerge as important through team discussions. Additionally, the EI Program director supervises all staff and facilitates the weekly team meetings discussed previously. During these times, Jillian brainstorms intervention ideas with her supervisor, as well as discusses areas of concern. Program Quality Last year, the Clarksville EI Program partnered with technical assistance providers from a regional University’s early intervention support program. In order to inform the beginning of their coaching work with the EI team, the University support program suggested that the EI Program take part in Autism Program Environment Rating Scale – Infants & Toddlers (APERS- IT) in order to systematically assess the program’s core strengths and areas requiring priority attention. The APERS-IT is composed of components which, as a whole, illustrate quality early intervention practices for infants and toddlers with autism. These components are in the following domains: physical environment, activity and daily routines, positive relationships, communication, intervention (e.g., imitation, joint attention, play), behavior, coaching teaming, and assessment and IFSP development. APERS-IT data are collected through observations, interviews, and record reviews. APERS-IT data are used to inform the collaborating partners about areas of strength and areas that they might want to target for growth. To complete the APERS-IT, observations were conducted of two interventionists during one home visit each. One interventionist was also a service coordinator; the other was a speech-language pathologist. Interviews were conducted with the director of the program, parents and interventionists from both home visits. The Individualized Family Service Plans (IFSP) for both families observed, were reviewed along with other relevant records. The APERS-IT revealed that two of the program’s strengths were teaming and a strong foundation in evidence-based practices for children with autism with a specialization in practices focusing on communication development. Teaming was evident in the weekly meetings during which individual practitioners have the opportunity to gain insight into each other’s work and brainstorm possible responses to specific challenges. In addition, through their weekly meetings the team has the opportunity to recognize specific needs that require attention from the program as a system (e.g., difficultly communicating with other agencies, parents needing information on transition). Following the review of the APERS-IT findings and summary, technical assistance providers and the program coordinator developed a list of the EI Program’s priority areas which required improvement and attention. These included: systematizing data collected by providers and supporting families in collecting and using data, ensuring that providers implement evidence-based practices to fidelity, and further developing coaching processes. Up to this point, providers across the program understood their role as being experts in child development for infants and toddlers with disabilities/ developmental delays, including autism. Most of their work in the home was spent with the child while the parent often sat close by watching. The technical assistance providers and program director wanted to help the early intervention team members shift their roles so that the program practices more fully engaged families. The program director and technical assistance providers developed a professional development plan for coaching providers so that they learned to partner with families to coach them in learning to implement evidence-based practices. This professional development plan included ensuring that providers were confident in their own use of specific EBP. The team of providers and families chose specific EBP relevant for each child. Providers gathered resources such as the Learning Modules on the Autism Spectrum Disorders (ASD) Toddler Initiative website (http://asdtoddler.fpg.unc.edu/) and Autism Internet Modules on the OCALI website (http://www.autisminternetmodules. org/) and briefs and implementation checklists on the NPDC website (http://autismpdc. fpg.unc.edu/content/briefs). In addition to self-study, technical assistance providers observed home visits (in person or through video) and coached providers on their work with families at least once a month. Providers with extensive family coaching experience were paired with less experienced providers so that they could use a peer coaching model. The Donovan Family The Clarksville EI Program continued to develop its strengths and attend to areas needing growth as it began to work with the Donovan family. Mike, Pat and their two-year old son Joey recently moved to a farm within the EI program’s service area. The Donovans had started the EI evaluation process prior to moving after developmental screening conducted by Joey’s pediatrician raised flags. After more extensive assessments were done, Joey was diagnosed with autism. Prior to moving, the Donovans contacted the EI Program and were seen by Jillian upon arriving. Together they began a five step process. Step 1: Information Gathering During this step, the primary provider gathered pertinent information about the family, including their preferences, their routines, Joey’s preferences, and family activities. Information Gathering Resources The team reviewed information from multiple sources, including standardized and authentic assessments, in order to better understand Joey’s development in the areas of cognition, speech and language, motor, social emotional development and adaptive skills. In addition other tools were used to better understand Joey’s strengths and needs within the context of his family as well as family priorities. Using the Interest-Based Everyday Activity Checklist (Swanson, Raab, Roper, & Dunst, 2006), the early intervention team learned that Joey loves to play in and with water, so much so that the family has been required to lock toilet lids and decrease the temperature of the hot water tank in their home because of Joey’s interest in turning faucets on and off. http://www.fipp.org/Collateral/ casetools/casetools_ vol2_no5.pdf A copy of the Interest- Based Activity Checklist completed for Joey and his family follows. Figure 1. Interest-Based Activity Checklist The family also shared that Joey likes to be outside. Using the Asset- Based Context Matrix (Wilson & Mott, 2006) http://www.fipp.org/Collateral/ casetools/casetools_vol2_no4. pdf, the team learned more information about the natural learning opportunities (i.e., activities and routines embedded in the family’s day) important to Joey and his family. They learned that Joey’s mom and dad are farmers and the family enjoys growing all of their own food. The Donovans have a large extended family. Joey has 10 cousins close to his age who live within 30 minutes from his new home. The Donovans attend church every Sunday with their extended family members and then share Sunday dinners together. Mike and Pat also stated that Joey is not fond of napping and does not sleep through the night. Figure 2. Asset-Based Context Matrix Assessments Family Routines and Priorities During this process, the Donovans and EI team developed calendars of the family’s current day in order to pin point areas for support and intervention. Pat and Mike included activities and routines that occur on a typical day for them and Joey. With the EI team they identified challenging routines and prioritized which needed more immediate attention. These activities are recorded on the My Calendar © form, developed and available through FIPP, and included at the end of this document. Mike and Pat also shared their priorities of learning more about Joey’s diagnosis of autism and how to help their family understand Joey better. Mike and Pat are anxious that Joey will not sit down at the dinner table for family meals, which they find particularly troublesome when the entire extended family shares meals together on the weekend. Joey’s parents also worry that his lack of sleep contributes to some of his agitation. Observation of Families and Children Once the above information was gathered, a member of the early intervention team observed a family mealtime with Mike, Pat and Joey. During the mealtime, Joey was agitated and would not join his parents at the table. Mike and Pat demonstrated strategies they had tried in the past and the practitioner had a few ideas that they implemented during the observation. Joey’s parents showed their frustration with the situation as well as their willing ness to consider new approaches. The EI provider wondered if Joey might be making more attempts to communicate than the information she had gathered prior to the observation suggested. Overall, everyone felt they had better ideas about how to get started on improving the family’s mealtimes. Step 2: Outcome Planning At the IFSP meeting, the EI team, including the primary EI provider, speech language pathologist, the service coordinator, and family used the information gathered to support the outcome planning process. During the IFSP meeting, the service coordinator reviewed and summarized the information that the Donovan family had shared as well as discussed the observations made by the EI provider during the home visit. Together, the family and team decided upon the following outcomes: 1. Joey will join the family for meals at the dinner table on the weekends. 2. Mike and Pat will know how to put Joey to bed for naps and at bedtime. 3. Joey will help his parents water the garden and houseplants. 4. Mike and Pat will feel comfortable discussing Joey’s diagnosis of autism with family and friends. Goal Attainment Scaling As part of the meeting, the team worked with Pat and Mike to select the priorities above for the IFSP outcomes. Next, the team and family followed the Goal Attainment Scaling (GAS) process (Cardillo & Choate, 1994). The Goal Attainment Scaling process has been used by NPDC in schools and early intervention programs in addition to Individual Education Plans (IEP) or IFSP. The GAS is a tool used to help document progress on IFSP outcomes. Teachers and early intervention providers who have worked with NPDC using the GAS report that the process helps them to link data with goals/outcomes, to think ahead, and to consider generalization opportunities from the beginning. By linking data collection and generalization of the skill directly to goals/outcomes, teams are more effective in their implementation of EBP. Joey’s parents appreciated that the process helped them to have a sense of where their child might be heading after a goal/outcome is met. The GAS process helped the team create goals based on the priority IFSP outcomes that were meaningful to the family and were measurable and observable. In addition, the family and team were able to project out expectations for Joey and the family over six months and beyond. The team and family followed the steps in the GAS process described below. They included the highest priority outcomes for the family at the moment. In addition, Mike and Pat chose with the team the next priorities they might focus on in their work together. These included Joey’s participating in Sunday services at the Donovan’s church, helping Joey get more sleep during the day, and continuing to work on communication approaches that help Joey express himself and better understand his mom and dad. They decided to develop goals from the priority outcomes listed above. These include the 4 goals related directly to Joey and one for the family to keep track of Pat’s successes. 1. Develop Goals: They developed these observable and measurable goals from the priority outcomes. a. During family dinners, Joey will sit at the dining room table either eating or quietly playing with a toy for at least 10 minutes for 2 out of 3 dinners. b. When mom or dad is working in the garden, Joey will participate by watering a plant through the use of a 2-step visual sequence (1. Walk to garden plot while holding child size watering can filled with water, 2. Water plant) with prompts as needed for 3 out of 4 naturally occurring opportunities. c. During playtime with mom or dad (e.g., bath time, outdoor water play), Joey will make a choice among preferred play objects (e.g., water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for or 8 out of 10 naturally occurring opportunities for 3 consecutive days. d. Joey will be in bed (no wandering or opening/ closing drawers) by 9:30 for bedtime routine of reading with mom or dad on 5 out of 5 week nights. Lights out and Joey quiet by 10:00. Joey will wake up once in the night and be taken directly back to bed for quiet time. e. (This goal is a companion to Joey’s goal that the family and EI team wrote as an aligned goal for mom.) Joey’s Mom starts reading to him at 9:00 and spends 30 minutes reading to Joey before “lights out” (or lights go out) at 9:30. She spends up to 15 minutes with Joey (lights out, quiet time) to help him get to sleep. Joey’s Mom sleeps in her own bed. She wakes up no more than once in the middle of the night with Joey. She spends no more than 10 minutes helping him get back to sleep. (5 out of 7 nights) Note: The family and team identified an additional family support outcome (i.e., Mom and Dad feel comfortable discussing Joey’s diagnosis of autism with family and friends). Rather than scaling this goal, Mike, Pat, and the early intervention provider strategized various approaches and resources in order to build their confidence and comfort in discussing autism with others. 2. Current Performance: Next, the team identifies Joey’s and the parent’s current performance on these goals by reviewing existing data and collecting additional data until they are sure of their starting point. 3. Scaling the Goals: After determining baseline, the team and family determine how to change conditions and criteria to decide what it would look like if Joey (or family) were short of meeting the goal or exceeded expectations. Scaling the goals helped the team and family have a clear picture of what success would look like and when interventions weren’t working and needed to be adjusted. Additionally, scaling helped them consider how a goal would be part of a larger plan for Joey and his family. The team completed the rest of the priority outcomes in the following way. Table 1. Developing Mealtime Goals Much less than expected (Present Level of Performance) During all mealtimes Joey gets up from the table and comes back to it to take one bite at a time. Joey does not sit down at the dining room table. Somewhat less than expected (Benchmark) Expected level of outcome (Outcome) During family dinners, Joey will sit at the table either eating or quietly playing with a toy for at least 10 minutes for 3 out of 4 dinners a week. Somewhat more than expected (Exceeds Outcome) Much more than expected (Far Exceeds Outcome) Table 2. Joey—Mealtime Much less than expected (Present Level of Performance) During all mealtimes Joey gets up from the table and comes back to it to take one bite at a time. Joey does not sit down at the dining room table. Somewhat less than expected (Benchmark) During family dinners, Joey will sit at the dining room table either eating or quietly playing with a toy for at least 5 minutes for 3 out of 4 dinners a week. Expected level of outcome (Outcome) During family dinners, Joey will sit at the table either eating or quietly playing with a toy for at least 10 minutes for 3 out of 4 dinners a week. Somewhat more than expected (Exceeds Outcome) During weekend dinners with extended family, Joey will sit at the table either eating or quietly playing with a toy for at least 5 minutes for 34 dinners a month. Much more than expected (Far Exceeds Outcome) During weekend dinners with extended family, Joey will sit at table outside either eating or quietly playing with a toy for at least 10 minutes for 3 out of 4 dinners a month. Table 3. Joey—Bedtime Much less than expected (Present Level of Performance) Joey wanders the room (rocking/opening closing drawers) while Mom or Dad read books, play music and sing to Joey. He falls asleep by midnight and wakes up 2 to 3 times a night. Somewhat less than expected (Benchmark) Joey spends no more than 5 minutes wandering the room before laying down for bedtime routine of reading with Mom or Dad at 10:00. Lights go out and Joey is quiet before 10:45 on 3 out of 5 week nights. Expected level of outcome (Outcome) Joey will be in bed (no wandering or opening/closing drawers) by 9:30 for bedtime routine of reading with Mom or Dad on 5 out of 5 week nights. Lights go out and Joey is quiet by 10:00. Somewhat more than expected (Exceeds Outcome) Joey will be in bed (no wandering or opening/closing drawers) by 9:30 for bedtime routine of reading with Mom or Dad on 6 of 7 nights. Lights go out and Joey is quiet by 9:45. Much more than expected (Far Exceeds Outcome) Joey will be in bed (no wandering or opening/closing drawers) by 9:30 for bedtime routine of reading with Mom or Dad on 7 of 7 nights. Lights go out and Joey is quiet by 9:45. Table 4. Parents—Bedtime Much less than expected (Present Level of Performance) Joey’s Mom, Pat, spends up to an hour and a half singing, humming, playing songs and reading stories to Joey at bedtime. She falls asleep in Joey’s room and wakes with him 2 or 3 times a night. When he wakes up in the middle of the night, she sings to him to help him get back to sleep. Somewhat less than expected (Benchmark) Joey’s Mom, Pat, starts reading to him at 9:00 and spends 30 minutes reading to Joey before lights go out at 9:30. She spends up to 30 minutes with Joey (lights out, quiet time) to help him get to sleep. Pat sleeps in her own bed. When Joey wakes up in the middle of the night, she walks him to bed and spends no more than 20 minutes helping him get back to sleep. (4 out of 7 nights) Expected level of outcome (Outcome) Joey’s Mom, Pat, starts reading to him at 9:00 and spends 30 minutes reading to Joey before lights out at 9:30. She spends up to 15 minutes with Joey (lights out, quiet time) to help him get to sleep. Pat sleeps in her own bed. When Joey wakes up in the middle of the night, she walks him to bed and spends no more than 10 minutes helping him get back to sleep. (5 out of 7 nights) Somewhat more than expected (Exceeds Outcome) Joey’s Mom, Pat, starts reading to him at 9:00 and spends 20 minutes reading to Joey before lights out at 9:20. She spends up to 10 minutes with Joey (lights out, quiet time) to help him get to sleep. Pat sleeps in her own bed. When Joey wakes up in the middle of the night, she walks him to bed, and spends no more than 5 minutes helping him get back to sleep. (6 out of 7 nights) Much more than expected (Far Exceeds Outcome) Joey’s Mom, Pat, starts reading to him at 9:00 and spends 20 minutes reading to Joey before lights out at 9:20. She spends up to 10 minutes with Joey (lights out/quiet time) to help him get to sleep. Pat sleeps in her own bed. When Joey wakes up in the middle of the night, she walks him to bed and spends no more than 1 minute helping him get back to sleep. (7 out of 7 nights). Table 5. Joey—Watering the Garden Much less than expected (Present Level of Performance) Joey enjoys water and water play indoors and out. He engages in water play by himself. He does not participate with the family as they take care of the garden. Somewhat less than expected (Benchmark) When mom or dad are working in the garden, Joey will participate by watering a plant through a 1 step visual sequence (1. when handed a child size watering can, water the plant) with prompts as needed for 3 out of 4 naturally occurring opportunities. Expected level of outcome (Outcome) When mom or dad are working in the garden, Joey will participate by watering a plant through use of a 2 step visual sequence (1. Walk to garden plot while holding child size watering can filled with water, 2. Water a plant) with prompts as needed for 3 out of 4 naturally occurring opportunities. Somewhat more than expected (Exceeds Outcome) When mom or dad are working in the garden, Joey will participate by watering a plant through a 3 step visual sequence with prompts as needed for 3 out of 4 naturally occurring. Three step visual sequence includes: 1. Hold child size watering can while parent fills with water, 2. Walk to garden plot while holding can, 3. Water a plant Much more than expected (Far Exceeds Outcome) When mom or dad are attending to plants indoors, Joey will participate by watering an indoor plant with mom or dad through a 3 step visual sequence with prompts as needed for 3 out of 4 naturally occurring opportunities. Three step visual sequence includes: 1. Hold child size watering can while parent fills with water, 2. Walk to plant while holding can, 3. Water a plant. Step 3: Intervention Planning and EBP Selection Once the priority outcomes are determined and scaled, the team and the family discuss what EBP to begin implementing together. The team reviewed the list of EBP from the NPDC website http://autismpdc.fpg. unc.edu/content/briefs. They learned that 10 of the 24 EBP were found to have efficacy with infants and toddlers with ASD so they focus on these as most relevant for Joey’s goals. These 10 are: reinforcement, prompting, visual supports, functional communication training, pivotal response training, naturalistic interventions, parent implemented intervention, discrete trail training, activity work systems, and Picture Exchange Communication System. Choosing EBP for Donovan Family Their decision about which EBP to select was further informed by information gathered including: child development assessments, the priority outcomes, Joey’s history (what has worked in the past), family resources and needs, and the EI Program and provider resources. To prepare for implementation, the team identified the professional development needs related to (1) learning, in depth, foundational EBP and (2) learning to better partner and support families through coaching in the use of EBP. Given the program’s need to further develop the fidelity of implementation of EBP, the team is interested in learning, in depth, some foundation EBP. In addition, they recognize their need to learn to better communicate through coaching the use of EBP with families. Further, Table 6. Joey—Communication Much less than expected (Present Level of Performance) Joey will take his parents’ by the arm to what he wants and/or squeals to let them know that he wants an object. Somewhat less than expected (Benchmark) During playtime with mom or dad (e.g. bath time, outdoor water play), Joey will make a choice among preferred play objects (e.g. water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for 4 out of 10 naturally occurring opportunities for 3 consecutive days. Expected level of outcome (Outcome) During playtime with mom or dad (e.g., bath time, outdoor water play), Joey will make a choice among preferred play objects (e.g., water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for 8 out of 10 naturally occurring opportunities for 3 consecutive days. Somewhat more than expected (Exceeds Outcome) During playtime with mom or dad (e.g. bath time, outdoor water play), Joey will make a choice among preferred play objects (e.g. water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for 8 out of 10 naturally occurring opportunities for 5 consecutive days. Much more than expected (Far Exceeds Outcome) During playtime with a relative other than mom or dad (e.g. bath time, outdoor water play), Joey will make a choice among preferred play objects (e.g., water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for 8 out of 10 naturally occurring opportunities for 3 consecutive days. Joey and the family’s priority outcomes and described goals suggest that some of the foundational EBP would be a great fit. Thus, the team and family decide to begin by focusing on prompting, reinforcement, and visual supports. In addition, Jillian will review parent- implemented intervention and self- management interventions to support Joey’s mom, Pat, given the toll that bedtime is taking on the family. Identifying Roles and Coaching Needs A team is assigned to support Joey and his family. Jillian is the primary provider who will be the main contact for the family. Other team members, including a speech-language pathologist and occupational therapist, are available to join Jillian during routine team meetings and on joint visits as needed. Jillian will visit the Donovans in their home or in the community once a week on average with additional visits as needed. Community settings will be those frequently visited by the Donovans, especially those that they have identified as priorities. These settings include the Donovan’s church and the local grocery store. Identify Training/Coaching Needs While Jillian and the team support the Donovans, the team will receive support from the EI Program. Jillian will continue to receive supervision and support from the EI program director once a week. She will also meet once a week with the team to discuss particular successes or concerns. Since Jillian is interested in building her skills as a coach to families, she has asked another primary provider, Meg, to have lunch with her once a week to discuss her work with families, including the Donovans. Meg and Jillian have also received support from their supervisor for Meg to observe Jillian during home visits once a month. Thus, Meg will serve as a peer coach to Jillian as she coaches the family. Meanwhile, the staff of the Clarksville EI Program will continue to receive coaching and consultation from the regional University’s early intervention support program. Through these relationships, coaching becomes a vehicle through which ongoing learning takes place on a variety of levels, the overall EI Program, the providers, the Donovans, and ultimately Joey. Step 4: Implementation and Ongoing Assessment Coaching with the family occurs through a cyclical process that aligns the NPDC coaching process with the five coaching styles of interaction developed by Rush & Shelden (2011). The process includes: pre-observation/ initiation, observation and action, and post-observation/reflection and evaluation (Kucharczyk, S., Shaw, E., Smith Myles, B., Sullivan, L., Szidon, K., and Tuchman-Ginsberg, L., 2012). A parallel process takes place as an experienced EI provider, Meg, coaches Jillian. Jillian has informed Pat and Mike about the structure of the team meetings and Meg’s role as a peer coach. The following is an example of this component of the coaching process. This is a snapshot of an ongoing process and interaction style between the Donovans and Jillian and Jillian and Meg. More description of these stages is available in the Chapters 1-3 of the Guidance and Coaching for the Implementation of Evidence-based practices for Children and Youth with Autism Spectrum Disorders. Additional resources are available on the Family, Figure 3. Coaching Process Infant and Preschool Program (FIPP) Center for the Advanced Study of Excellence (CASE) in Early Childhood and Family Support Practices website http://www.fipp.org/products.html. The following snapshot highlights how Jillian and the Donovans work together within the three phase coaching process used by the NPDC and the five coaching styles of interaction used by FIPP CASE. Table 7. Coaching Snapshot Coaching the Donovans Coaching Jillian Pre-observation/Initiation Jillian asks the parents to remind her of what their mealtimes are like currently. Pat and Mike describe Joey as a good eater. He loves fruits and vegetables. He does not join the family at the dinner table. He grazes throughout the day. He walks around while eating, especially when eating outdoors (searching for mud puddles). They’ve tried offering Joey preferred foods, keeping Joey in a booster seat which caused massive tantrums like last Sunday, and closing off doors in the kitchen to contain Joey. Jillian suggests that they reschedule their visit time so that she can come during lunch. They talk about how Jillian is helping Pat and Mike prompt Joey during playtime with graduated guidance and reinforcing Joey right away for responses they want to see. The parents and Jillian decide to try to work on these interventions during meal time with the goal of having Joey sit at the table with a toy or eating for a few minutes. When Jillian returns to her office, she reviews the Prompting Implementation Checklist for graduated guidance to begin to plan for her next visit with the Donovan family (http://autismpdc.fpg.unc.edu/sites/ autismpdc.fpg.unc.edu/files/Prompting_Checklist-Graduated.pdf) Jillian meets with Meg to discuss her work with the Donovans. Jillian shares that she’s feeling good about her work with them. They are an engaged family although she’s worried that,, Pat is very overwhelmed and hitting her limit. Jillian shares that she’s worried that she may be pushing mom. She’s not sure how to gauge the pace by which they should be moving with working on implementing the practices they agreed to. Meg asks Jillian reflective questions to better understand her concern. She asks Jillian to share the moments when Pat has seemed overwhelmed, how Jillian might address this concern with mom and dad, how she might include them in the decision about pacing that would work well for them. They discuss the next session. Jillian asks Meg if she would be available to come observe the home visit. The family is aware that Meg will be coming every few weeks to observe and support Jillian. Meg asks Jillian what she would like her to focus on during the visit. Jillian and Meg agree that she should observe how Jillian does with pacing and responding to the Donovans’ ability to take on new information. After their meeting Jillian calls Pat to make sure that the extra visitor won’t be an issue. Coaching the Donovans Coaching Jillian Observation & Action/Engagement Jillian returns to the Donovan home a few days later as scheduled with Meg, her coach. She brings a family friendly version of the graduated guidance checklist (INSERT LINK) in case the family wants to discuss implementing the steps. Before starting, Jillian, Mike, and Pat review the plan for the visit. They will begin the lunch routine and Jillian will begin to observe. If she sees opportunities to model, she will. Joey’s parents can ask for her feedback and immediate help at any time during her observation. Jillian observes that Pat doesn’t seem as relaxed as she usually does during play sessions. She also notices that while Mike is preparing the food options for Joey, Joey is already being prepared for the meal. Jillian is concerned that the amount of wait time might be undermining the family’s meal time success. She makes a mental note of these observations. Lunch is ready. Pat remarks that they are offering only his most preferred foods (carrots, apples, and strawberries) to help ensure success as she learned to do when she and Jillian were talking about favorite toys to use to work on new skills. Jillian reinforces Pat’s generalization from their previous conversations. Mike asks Jillian what she thinks about how to transition Joey to the table. Jillian suggests they try to minimize their talking to him and use what they know works in play—gently physically leading him towards the table. Joey has a tough time transitioning. He is busy inspecting the water in the dog’s water bowl. Jillian suggests they find a visual to show him (they have used Boardmaker symbols in playtime). Everyone quickly scans for a visual to use. Pat suggests they show him the strawberry he is to eat. “Genius!” Jillian exclaims and Mike smiles. Pat shows Joey the strawberry while gently helping him up and physically guiding him to the table. She helps him into his chair. Joey eats the strawberry and as soon as it’s done is fussing to be let down. Jillian immediately steps in and guides Joey’s hand to the next piece of fruit on his plate. As he eats it, she cuts up the rest into smaller pieces and says to his parents “I’m cutting them so we have more opportunities to keep him busy here”. For the next few pieces she again guides Joey to feed himself at the table. She then asks Pat to give it a try. Before Pat begins, Jillian reminds her to guide Joey to the fruit before he’s likely to become frustrated with sitting at the table. A few minutes later Joey has had enough. Pat, Mike and Jillian all agree that it’s time to let him down. He’s done well. They move to the living room where the parents and Jillian hone their use of prompting and reinforcement as they interact with Joey and his toys. The session is coming to a close. Mike engages Joey in a preferred activity, playing at the water table outside, so that the three can reflect on their work together. Meg finds an unobtrusive place to sit and observe Jillian with the Donovans. She checks with Pat and Mike to ensure they are comfortable with her presence. Meg sees Joey giving her a sideways glance. She smiles in return and says “Hi Joey”. He shifts his attention to lunch and doesn’t return to her. Meg makes a note about Jillian’s effective reinforcement of mom and dad throughout the visit. It’s immediate and specific, something she and Jillian have discussed doing more often in the past. Meg notices the anxiety in mom’s behavior that Jillian mentions. She wonders why Jillian hasn’t checked in with mom during the visit. Coaching the Donovans Coaching Jillian Post-observation/Reflection, Feedback & Evalution Jillian begins by asking the parents, “So how do you feel that went?” Pat and Mike agree that it was much better than expected. Pat shares that she was very nervous because most meals feel like a battle to her. Jillian attempts to support Pat by saying how hard it must be to prepare for unavoidable activities that are so difficult and that she has high hopes that based on today they will be able to make it easier for the family. Jillian asks Pat and Mike to reflect on what they all did during mealitme that worked and what didn’t work. Pat and Mike are quick to recognize the need for visuals to help Joey transition. Jillian again praises Pat’s in the moment creativity. Mike mentions that he hadn’t thought of cutting the food smaller to give Joey more opportunities to engage in eating and is excited to do more that. Jillian reminds both parents that they were smart to have very reinforcing food for Joey. As a team they decide to continue to have these food choices for a while until Joey becomes more comfortable staying longer in the chair. They will begin to add in a few less preferred options as he and the family gain success. Makes makes a mental note to have Joey’s favorites ready at the following Sunday’s dinner Since the parents didn’t bring up the issue themselves, Jillian decides to give them some feedback on Joey’s activities prior to meal time. She suggests that as they build in opportunities for Joey’s success through the favorite foods and visuals they could also think about what he’s doing just before lunch. She reminds Joey’s parents that if Joey is very much engaged (such as in water play) before mealtime or if he’s very disengaged and frustrated the transition to mealtime is likely to be more difficult. The parents agree and consider how to manage the time prior to mealtime. Pat suggests this might be a good time for her to play with Joey in the living room with the door closed to the kitchen where Mike can be preparing lunch. Mike also suggests that on days that he is traveling for work that he can have prepared lunches ready for Joey in the refrigerator. Jillian takes notes of these decisions to share with the parents before she leaves. Pat, Mike, and Jillian plan for their next session. Jillian asks if they would like to continue their focus on mealtime. They agree that this continues to be a priority. Jillian suggests that since they were able to use some of the steps of graduated guidance during mealtime that they could fine tune this practice. She shows Pat and Mike the graduated guidance resource she brought. She reviews the different steps as they worked on play routines. They decide to go over the steps at the beginning of their next session together and just before they transition Joey to mealtime. Meg asks how Jillian thought the session went. Jillian is happy with her work with Joey’s parents. Given Pat’s frustration with mealtime before her observation, she was worried it would be more difficult. She was pleased to see Pat and Mike engaged, problem solving, and noticing successes. She’s also really excited that Joey sat at the table! Meg agrees those were great positives and asks Jillian to reflect on her work and coaching of the parents. Jillian wonders if she modeled too much for Mike and Pat. Perhaps she could have given them more opportunity to be at the table with Joey. Meg reminds Jillian that this was a particularly challenging family routine and that her instinct to help ensure success was probably a good one. Meg talks to Jillian about how to provide support to Pat without interrupting Meg’s interaction with Joey. They discuss ways to give mom and dad opportunities to practice working with Joey at the table. Meg also points out to Jillian her effective use of reinforcement with mom and dad throughout the session. They make a plan for how to coach mom and dad at the table during the next session. Next, Meg asks how she gauged the parents, especially Pat’s, level of frustration during the session. Jillian says she felt her frustration at the beginning. She also says that she felt Pat get frustrated during their reflection time and that it seemed to get better when they made a plan to continue to work on mealtime and made a plan to continue to use graduated guidance. Meg asks Jillian why she didn’t ask Pat and Mike directly about these observations so she can better gauge their work together? Jillian is not sure. Perhaps she’s worried she won’t know what to do if they say they are overwhelmed. Meg and Jillian brainstorm ways to have this conversation with the parents and different approaches she could take based on their answer. One would be to use the implementation checklists for the practices she’s teaching them to breakdown their work into more manageable pieces. They take out a checklist to plan this out. Meg and Jillian discuss when she might watch Jillian implementing the practices to check her own fidelity and any trouble spots Step 5: Evaluation and Modification of Planning Process and Intervention Outcomes Throughout their work, Jillian and the Donovans monitor their and Joey’s progress by evaluating and sometimes modifying their process. To monitor hers and the family’s implementation of evidence-based practices, she uses EBP Implementation Checklists. She reviews the step-by-step directions prior to working with the family. She also uses this detailed version with her peer coach who observes her implementation of the practices during home visits. Through this data, she is better able to hone her use of the practice and thus better able to teach the practice to care givers. EBP Implementation Checklists are found on the NPDC on ASD website (http:// autismpdc.fpg.unc.edu/content/briefs). Early Intervention-specific EBP learning modules and resources can also be found on the ASD Toddler Initiative website (http://asdtoddler.fpg.unc. edu/). In addition to the EBP Implementation Checklists, the parents and Jillian take data related to the family’s GAS goals and they review these goals frequently. Data collection tools are developed as a team, so that they are easy for the family to integrate into their lives and gather all of the information needed to determine if progress is being made. Based on the information from the data sheets, Jillian supports the family to make decisions about how to modify their implementation approaches. Examples of these data sheets follow. In addition to informing week to week decisions, the information gathered from these data sheets is reviewed and evaluated during IFSP meetings in order to inform changes in the plan. Jillian periodically requests feedback about the coaching process from Joey’s parents and her coach. She asks the parents about what is working for them (e.g., would they like more modeling, less modeling, more paper resources, more observations). She also asks her peer coach, Meg, to observe the specific skills she would like to make sure she’s using effectively (e.g., listening actively, asking open ended questions, providing feedback effectively). During one session, she asked the parents if she could videotape their time together so that she could review the content with her peer coach and supervisor and get their feedback. The parents shared with Jillian that they appreciate her commitment to improving her skills and this gives them confidence in her abilities. Summary This case study illustrates the parallel processes of coaching of an early intervention provider and the coaching of a family as they partner to implement evidence-based practices for a child with autism spectrum disorders. Coaching is supported by the use of resources used by the NPDC such as a program quality tool (APERS – IT), the goal attainment scaling process, EBP learning modules, and implementation checklists. The EI Program and interventionist use these resources along with those developed by FIPP to effectively support the Donovan family through five steps: (1) information gathering, (2) outcome planning, (3) intervention planning, (4) implementation and ongoing assessment, and (5) evaluation. These coaching and intervention practices smoothly fit into the steps of the Part C Early Intervention processes. They add specificity to focus on improving outcomes for infants and toddlers with ASD and their families. References Cardillo, J. E., & Choate, R. O. (1994). Illustrations of goal setting. In T. Kiresuk, A. Smith, & J. Cardillo, (Eds.). Goal attainment Sscaling: Applications, theory, and measurement (pp. 15-37). Hilldale, NJ: Lawrence Erlbaum Associates. Kucharczyk, S., Shaw, E., Smith Myles, B., Sullivan, L., Szidon, K., and Tuchman-Ginsberg, L. (2012). Guidance and coaching on evidence- based practices for learners with Autism Spectrum Disorders. Chapel Hill: The University of North Carolina, Frank Porter Graham Child Development Institute, National Professional Development Center on Autism Spectrum Disorders. Rush, D. D, & Shelden, M. L. (2011). The early childhood coaching handbook. Baltimore, MD: Paul H. Brookes Publishing Company. Table 7. Time at Dinner Table Goal: During family dinners, Joey will sit at the dining room table either eating or quietly playing with a toy for at least 10 min for 2/3 dinners. Date Mom & Dad/ Extended (circle) Time at Table (min) Notes (e.g., ate, played, what helped, what was hard?) 5/27 Mom &/or Dad Extended 2min Ate for a min with airplane in his hand/used airplane to move Joey to table/ate for another min with mom giving Joey airplane after every bite 5/28 Mom &/or Dad Extended 1min What do we do when dinner is not ready but he’s ready to eat? Had to put food on table but mom wasn’t ready to sit and help. Mom &/or Dad Extended Mom &/or Dad Extended Mom &/or Dad Extended Mom &/or Dad Extended Mom &/or Dad Extended Mom &/or Dad Extended Table 8. Watering the Garden Goal: When mom or dad are working in the garden, Joey will participate by watering a plant through the use of a 2 step visual sequence (1. walk to garden plot while holding a child size watering can filled with water, 2.water plant) with prompts as needed for ¾ opportunities. Date 5/27 5/28 6/1 6/2 6/3 6/4 6/4 Step 3. Water plant NO (spilled all of water before getting to plant) With lots of help got most of water on plant C:\Documents and Settings\kucharcz\Local Settings\Temporary Internet Files\Content.IE5\M40JQVBP\MP900407293[1].jpg C:\Documents and Settings\kucharcz\Local Settings\Temporary Internet Files\Content.IE5\CBS367XJ\MP900407271[1].jpg C:\Documents and Settings\kucharcz\Local Settings\Temporary Internet Files\Content.IE5\M40JQVBP\MP900407293[1].jpg C:\Documents and Settings\kucharcz\Local Settings\Temporary Internet Files\Content.IE5\L1MSAQ49\MP900407291[1].jpg C:\Documents and Settings\kucharcz\Local Settings\Temporary Internet Files\Content.IE5\L1MSAQ49\MP900407291[1].jpg Step 2. Walk to garden plot while holding a child size watering can filled with water . (YAY!!!) . . (needed lots of help today) . . Step 1. Hold child size watering can can while mom/ dad fills it with water . (YAY!) . Who helped? Dad Mom Dad Dad Dad Mom Mom Table 9. Communication During playtime with mom or dad (e.g., bath time, outdoor water play) Joey will make a choice among preferred play objects (e.g., water wheel, bucket, squirt duck, boat) by pointing, touching, or approximating name of object for 8/10 opportunities for 3 consecutive days. Date Play Objects Available Object Chosen How Chosen Amount of Help Given Who Helped Notes 5-28 Water wheel, bucket, hose, squirt duck hose point I G T P V No Dad J started screaming for hose so I used the steps to help him point it out. 5-28 (bath) whale, boat, sponge, cup whale point I G T P V No Dad J kept looking at the whale so I helped him by moving his hand to it 5-28 Same as above Cup “Cuh” I G T P V No Dad J yelled for the cup so I said “cup” a few times and he did it too!!! J 5-28 Same as above Whale Grab I G T P V No Dad I showed J the cup and whale and he grabbed the whale without screaming! 5-29 Outside playing in creek(sticks, a cup, bucket, rocks) Stick Tried to grab I G T P V No Mom J reached for stick. I said “Stick, you want stick?” And pointed at it 5-29 Creek (sticks, a cup, bucket, rocks) Cup “Cuh” I G T P V No Mom I was holding the cup. J wanted the cup. I said “Cup?” and he said it!!! I – independently/ no help was needed G – gesture point to the object T- gently touch Joey’s elbow and guide him to the object V – model by verbally naming the object P – place Joey’s hand on the object No – Refused / Didn’t do it Table 10. Frequency Recording Sheet Figure 4. My Calendar© Assessment Tool