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You are here: Home Orthodontics, Pediatric Dentistry and Special Care Orthodontics Division Graduate Orthodontic Residency Graduate Orthodontic Clinic - Patient Information

Graduate Orthodontic Clinic - Patient Information

Information for individuals desiring to become patients in the Graduate Orthodontic Clinic.

New Patients - Consultation/Screening - Diagnostic Records - Finances - Emergency Information - After Hours Emergencies

New Patients

New patients are always accepted.We offer a FREE consultation/screening appointment. Call (502) 852-5625 and talk to Amanda or Lynne to schedule your initial appointment. We can schedule your appointment any time, Monday through Friday 10A.M. until 4P.M.

Prior to your initial visit, we will be sending you a new patient information packet. This will contain:

  • Medical dental history form
  • Patient demographic form  
  • Orthodontic brochure

Please review and fill out all forms prior to your appointment and bring all forms with you on your first appointment.

Our clinic policy requires a parent or legal guardian to be present at the consultation appointment and following two appointments so that you can be a part of the initial process and decisions that may need to be made.

We accept most insurance plans, and file the necessary papers to the insurance company. Be sure to bring all pertinent information needed to file your insurance.

Consultation/Screening (Your initial visit)

Upon your arrival to our office, Lynne or Amanda will gather the completed patient information form, dental insurance details, and any other pertinent information.

You will then be greeted by one of our dental assistants that will take you to the clinic. One of our residents will then perform a comprehensive orthodontic examination, share their findings with a faculty member, then discuss treatment options with you.

If orthodontic treatment is indicated, we can perform diagnostic records at this appointment. You will assigned at this time to the most appropriate clinic for your care based upon you individual needs.

Diagnostic Records

If treatment is indicated, we will need to gather diagnostic records to determine the best course of treatment. Diagnostic records typically include study models (impressions or molds) of the teeth, diagnostic radiographs, facial/dental photographs and a wax bite.

There is a records fee that is due at the time records are taken. Many times we can take records the day of your consultation.

Finances or Fees and Payment Options

The cost of treatment depends on the treatment indicated for the individual patient. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets.

We accept assignment from most insurance plans, including Kentucky Medicaid and Passport. We will file the necessary papers to the insurance company. You can call the number on your insurance card to find out what orthodontic benefits you have. We work hard to make orthodontics affordable.

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount (if you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance).
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • For your convenience, we accept payment by Visa, MasterCard, Discover, and monthly automatic credit card payments.

In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Emergency Contact Information

Call our office as soon as possible if you break or loosen any of your appliances. Braces sometimes cause  teeth to ache or hurt, but you should never have something poking or cutting. Please call us, so that we can create a time to see you. Even if you have a regular appointment scheduled, call us immediately to let us know you need an appliance repaired.

Loose bracket

  • This is generally not necessarily an emergency
  • The bracket will stay attached to the wire
  • If it moves around and is bothering, place wax on it
  • Call to schedule an appointment if it will be longer than 1-2 weeks before your next appointment

Poking wires

  • If a small wire is poking out from the braces, you can use the eraser end of a pencil or fingernail to push the wire under
  • If a wire is poking out in the back part of the braces, a fingernail clipper can sometimes be used to clip the wire. Otherwise, place wax over the wire and call the office the next business day to have it clipped

Mouth Sores

  • Sores are common, especially soon after the braces are placed. Your mouth, cheeks, lips need time to build a callous.
  • If the sore is due to a poking wire, remove the irritation (as explained above), or place wax on it.
  • Peroxyl or Listerine may help to promote healing
  • Orabase and Zilactin are over the counter gels that can help reduce the pain

Headgear not fitting

  • If the headgear is not fitting properly, discontinue wearing it and call our office to schedule an appointment. The headgear will need to be adjusted.

Broken Retainer

  • If you recently had your braces removed (within 6 months), more urgent attention is needed since relapse can occur very quickly
  • If the plastic is broken, but the retainer still fits well, continue to wear it until you can make an appointment
  • If the wire is bent, or any other problem where the retainer does not fit, call our office to set up an appointment before teeth begin to shift
  • Bring the remaining broken pieces of a retainer, since it may be possible to repair it.

Swollen gums

  • Swollen gums are a sign of gingivitis. This is most likely related to oral hygiene.
  • Brush your teeth after every meal, floss daily, and rinse with Peroxyl or Listerine to help reduce inflammation
  • Sometimes excessive swelling in the gums may result from food or popcorn stuck in the gums next to the braces. An appointment may be needed to remove it.

Loose or Broken Expander

  • If you have an expander appliance (appliance on the roof of your mouth used to widen the upper jaw and teeth) that has come loose or broken, please call our office for an appointment right away.

Evening or Weekend Emergencies

Should you have problems in the evening or over the weekend you can call (502) 620-0155 and someone will return your call as soon as possible. Please be sure that you have done everything you can to resolve the problem before you call.

 

 

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