Appointments

Career Coaches & Appointment Medium

There are four Career Coaches available to meet with students from the nine (9) colleges and schools served by the University Career Center (UCC).  Appointments are scheduled through Cardinal Careers and can be either virtual, phone, or in-person. Career Coaches are assigned based on major or program of study. Each Career Coach has approximately 4,000 students, so we encourage students to prepare for their appointment beforehand by reviewing student resources on our website.  Schedule appointments well in advance and strive to keep all appointments. 

Appointment Hours

The UCC hours of operation are listed in the footer below.  Career Coaches are available to meet individually with students.  Career Coaches also present workshops to classes, conduct seminars for student organizations, present at orientation events, create educational resources, and serve on committees. Your Career Coach's schedule and availability is up-to-date in Cardinal Careers. 

How to Schedule an Appointment in Cardinal Careers

Career Coaching Appointments in Cardinal Careers

  1. Go to cardinalcareers-csm.symplicity.com/students
  2. Log in using your ULink username and password

Cardinal Careers Student Login


Request an appointment

  1. Select the Counseling tab at the top of the page.
  2. Click the Request New Appointment button.
  3. Select at least one initial filter criterion to meet your needs and then click Check Availability.
  4. Select an appointment timeslot by clicking on the career coach’s name (it will be in red).
  5. A window will pop-up; select whether you would like the meeting to be In-Person, by Phone, or Virtual.
  6. Add any necessary notes and click Submit Request.
  7. You will receive an email confirmation when the appointment is accepted.

View your Appointment

  1. Select the Counseling tab at the top of the page.
  2. Your requested appointment will appear in the Requested Appointments section.
  3. Once the appointment is accepted, it will move to the Approved Appointments section.

Add your Appointment to your Calendar

  1. Select the Counseling tab at the top of the page.
  2. On the right side of your requested or approved appointment, there will be three vertical dots.
  3. Click on that symbol and select Add to Calendar.
  4. A calendar invite will be downloaded to your computer.
  5. Click on the calendar invite and follow any directions top add the appointment to your Outlook
  6. calendar.

Reschedule your Appointment

  1. Select the Counseling tab at the top of the page.
  2. On the right side of your requested or approved appointment, there will be three vertical dots.
  3. Click on that symbol and select Reschedule.
  4. Fill in the requested information to request a new appointment time.

Cancel your Appointment

  1. Select the Counseling tab at the top of the page.
  2. On the right side of your requested or approved appointment, there will be three vertical dots.
  3. Click on that symbol and select Cancel.
  4. You will receive a pop-up confirmation message asking you to confirm your cancellation, click OK.

 

Late Policy

Appointments will be rescheduled when:

  • 10 minutes late for a 30 minute appointment
  • 15 minutes late for a hour appointment

Appointment No-Show Policy

POLICY STATEMENT:

Participants are expected to show up for appointments they have scheduled. If the participant fails to show up for a scheduled appointment and fails to notify the University Career Center prior to the appointment time, the participant’s access to services may be suspended. Students and alumni are expected to model the norms of professional behavior that are commonly found in the workplace and describe in the CARDINAL Principles.  

First No-Show/Second No-Show:

  • If the student/alumni no-shows for the first scheduled appointment with any staff member, they will receive an email informing them that they have missed a scheduled appointment.

Third No-Show:

  • The student/alumni will receive an email after the third missed scheduled appointment notifying them that they have been blocked from scheduling any future appointments.  To remove the block, the student/alumni must contact the staff member with whom they wish to meet to explain why they have missed appointments and to request reinstatement. Reinstatement will be at the discretion of the staff member.

TO APPEAL:

If reinstatement is denied and the student/alumni wishes to appeal the reinstatement decision, they must call the University Career Center and schedule an appointment with the Director to discuss their appeal.

RESPONSIBILITY OF THE PARTICIPANT:

It is the responsibility of the participant to contact the University Career Center within 24 hours if they are not able to keep their appointment. If there is a special circumstance, the Center will respond accordingly and make arrangements.

TO CANCEL AN APPOINTMENT:

  • Log into Cardinal Careers or call 502-852-6701.