From the Provost: communicating Blackboard shutdowns

March 29, 2020 - Provost

Cardinal family,

This new online-only world has presented us with some new challenges and concerns. For instance, a recent brief shutdown of the Blackboard system may have caused anxiousness and, in some cases, panic among a few faculty and students. While this occurrence lasted only about 15 minutes, it highlighted a potential issue for many of us.

Despite the best efforts of our IT staff (who have worked night and day to help us make this change to online-only), occasional issues are inevitable. As we deal with this new reality, we will use the UofL Alert text messaging system to let you know if and when we are facing significant shutdowns or other technical issues. Although the system is intended to alert you to imminent personal threats such as crimes or other campus emergencies, this is the quickest, easiest way to reach the largest number of faculty, staff and students. We will clearly identify Blackboard or other outages in the alert so we don’t cause undue alarm among our Cardinal community.

Signing up for UofL Alerts is very easy. Simply go to https://louisville.edu/alerts/university-alert-system, click the yellow “Sign up for text messaging” box and follow the prompts. The process takes no more than a couple of minutes.

Please also remember to check UofL’s coronavirus website for frequent updates on the university’s response to the COVID-19 situation.

The COVID-19 virus has tested us in ways none of us could have anticipated, but the UofL community has responded well. Thanks for your sacrifices and your patience as we continue to navigate this situation.

Best,

Beth A. Boehm
Provost