Campus Resources

UofL Campus Resources 

Several departments and units on campus are working remotely but are still here to provide services for students, faculty, and staff. 

Arts & Sciences Emergency Resources

Find the tools and instruction you may need to get organized in the case of a prolonged campus-wide emergency, including travel guidelines, tools for work continuity, departmental emergency plans, and information about the current coronavirus situation.

Student Success Center COVID-19 & Student Support Resource Guide

This page will be updated as new information becomes available, and you're encouraged to check the direct links to the websites listed with each of the campus offices for more details and the most up-to-date information. If you hear of a resource we should add to this list, or you find outdated info, please let us know at succeed@louisville.edu.

If you have ANY questions, you can start with an email (succeed@louisville.edu) or call (502-852-7969) to the Student Success Center, and we'll assist you.  First year students, don't forget your peer mentor is still here to help, too, and will continue to email weekly.  

You're not alone. We're in this together (maybe remotely, but together nonetheless). Good luck, stay well, and don't be afraid to reach out. We're just a call or email away, and we're ready to help.

Campus Health Services - Preventative Actions for Students

If you feel unwell, we encourage you to contact your local doctor or Campus Health (852-6479). Keep in contact with family and friends by communicating regularly, letting them know how you are feeling.

Campus Health Services has temporarily combined our Cardinal Station Office with our Health Sciences Center location and is open and operating at 401 E. Chestnut Street, Suite 110, Louisville, KY 40202.   Students can always contact us by phone, 502-852-6446 or 502-852-6479 or email, Htlhoff@louisville.edu. The Cardinal Station office is temporarily closed due to the Covid-19 pandemic. 

If an urgent appointment is needed, we do offer telehealth (virtual) appointments with our providers.  Our operating hours are Monday, Tuesday, Thursday and Friday 8:30 a.m.– 4:30 p.m. and Wednesday 10:00 - 4:30.

We also encourage you to visit the Coronavirus website and the Frequently Asked Questions section for information about the virus and our university’s response. If you have questions and do not know which department to contact, contact the Dean of Students Office (852-5787). Our Cardinal community is resilient, and we are here to support and care for each other during this unprecedented time

Emergency Relief Fund - Students 

This fund is housed in Student Affairs and students must submit an on-line application to apply and provide supporting documentation to the Dean of Students Office. Priority is given to students whose tenure at UofL may be at risk because of unexpected expenses.  Here is a link with more info on the fund and where students can apply: 

https://louisville.edu/dos/help/studentemergencyfund

Cardinal Cupboard

The Cardinal Cupboard will be open beginning March 16th and operate during the week, Monday - Friday 9am-5pm. For any questions or concerns, email talktous@uoflelsb.org. 

Textbook Access

To help with this matter, a company called “VitalSource” has partnered with several Textbook Publishers to provide free access to texts until May 25th. Students can create a profile using their UofL email, then download the app for their preferred operating system. Once in the app, students can click the “explore” option and search for their textbook. Then the student will have the option to “borrow” the text online until May 25th. 

Campus Store

Your campus bookstore fully supports learning regardless of where it takes place. Due to COVID-19 (Coronavirus) concerns, you may not be able to return your outstanding rental titles in-person at the end of class. We have you covered. For more information...

Here's What You Need To Know

• If your bookstore is open to the public, you can still return your rentals in-store. Check your bookstore website for hours and updates.
• If your bookstore is closed to the public, you can ship your rentals By Mail using our free shipping label.
• Free Label is included in every rental reminder email – watch out for the first email 2 weeks before your rental due date.
• You will need a box for your books and a printer for the label.
• After printing the label, bring the shipment to your nearest FedEx store.

Your rental due date is: Apr 28, 2020

Finally, to allow you more time to return your rentals at the end of class, your campus bookstore has extended the non-return charge window by 15 days. There will be no charges to your collateral credit card for non-returns or late returns until 15 days after the due date above.

 Did you know?

You can generate your free return shipping label any time in My Account, on or before your due date.

If you rented online, you may convert to purchase or extend those rentals in My Account on or before your due date.

Admissions

The Office of Admissions will be open Monday-Friday from 11 a.m. - 3 p.m. EST until April 5. Please be aware that this schedule may change in the coming weeks. We will continue to update this page with any new information. For more information...

Bursar

University of Louisville’s campuses remain open, and the Bursar Office is still actively serving the UofL community, though the majority of the Bursar staff will be following the recommended guidelines of working remotely. For more information...

 Email Bursar inquiries can be emailed to bursar@louisville.edu.  Emailing is the recommended method at this time to address questions, and multiple staff members are monitoring this email service account.  If you are a student, please ensure you include your name and UofL ID in the email, and it is highly encouraged you send the email from your University email account. 

 Phone If you need to speak to a Bursar representative, please call 502-852-6503 between 9:00am and 5:00pm, Monday thru Friday.  A staff member will address your inquiry.

 Office The University has issued guidance recommending students who are able to do so to please stay away from campus.  Students and all University visitors should follow the guidance provided by the University and CDC regarding limiting interactions with others.  The Bursar Office will be open Mondays thru Fridays from 11:00am until 3:00pm for general inquiries.  If you do need to come to the office, please be respectful of social distancing guidelines and follow the directives provided by the available staff members regarding turning in paperwork, using pens, etc..

Financial Aid

University of Louisville’s campuses remain open, and the Student Financial Aid Office (SFAO) is still actively serving the UofL community, though the majority of the SFAO staff will be following the recommended guidelines of working remotely. For more information...

 Email Financial aid inquiries can be emailed to finaid@louisville.edu.  Emailing is the recommended method at this time to address questions, and multiple staff members are monitoring this email service account.  If you are a student, please ensure you include your name and UofL ID in the email, and it is highly encouraged you send the email from your University email account. 

 Phone If you need to speak to a financial aid representative, please call 502-852-5511 between 9:00am and 4:30pm, Monday thru Friday.  An operator will address your inquiry, take a message and route to a financial aid counselor, or attempt to forward your call to the appropriate staff member. 

 Office The University has issued guidance recommending students who are able to do so to please stay away from campus.  Students and all University visitors should follow the guidance provided by the University and CDC regarding limiting interactions with others.  The SFAO will be open Mondays thru Fridays from 11:00 am until 3:00 pm for general inquiries.  If you do need to come to the office, please be respectful of social distancing guidelines and follow the directives provided by the available staff members regarding turning in paperwork, using pens, etc..

Campus Housing

Residents of our traditional and suite-style halls should depart their residence halls by March 29 at 10:00 a.m.

Effective immediately, we are prohibiting visitation in all of our residence halls. Until further notice, no outside visitors may enter the residence halls. This does not include parents assisting with move-out. We highly discourage the congregation of more than five (5) individuals in a hall space at a given time. There are options for students who need to remain on campus. For more information...

 For any questions or concerns, email housing@louisville.edu. 

Counseling Center

Beginning Tuesday 3/17, the Counseling Center will suspend all face-to-face services.

• If you have an appointment scheduled in the coming weeks, your clinician will reach out to you for a brief check-in via phone.
• If you are in crisis, please call us at 852-6585 M-F between 8:30am and 4pm and we will assign a clinician to speak with you as soon as possible.

 Intramural and Recreational Sports