OTT Customer Survey

Thank you for taking an opportunity to complete this customer service survey. The Office of Technology Transfer welcomes your comments and feedback to assist us in providing resources, training and assistance for the community at the University of Louisville.

What functions of the OTT did you inquire about today? (Please check all that apply)

Research/Invention Disclosure

IP Training

Material Transfer Agreement(s)

License Negotiation

Community Outreach

Start Up/Business Development Referral

Other

Please Specify:

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In general, I was satisfied with the service I received.

The OTT Staff Member who assisted me possessed the knowledge and expertise I needed.

The OTT Staff Member was courteous and professional

I received assistance in a timely manner.

Do you have any commendations or feedback about a specific Staff Member?

Staff Member:

Comments:

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If we did not meet your need for service, please describe the situation, the name(s) of the staff person(s) involved, and the date the incident occurred:

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Optional: This information will help us follow up with you:

Your Name:

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E-Mail address:

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Employee ID number:

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Phone:

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Department:

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Job Title:

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Please contact me regarding information contained in this survey.

Yes
No

Thank you again for your input. The information you've provided will help us to provide the best service possible.

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