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Housing and Residence Life Intership Opportunities

Internships are available in the following areas:

 

 

 

 

 

 

 

 

 

 

 

 

Administrative Services Internship

 

Supervisor: Michelle Massey, Assistant Director for Administrative Services

124 Stevenson Hall, Louisville, KY  40292

502-852-8333

Mmnewt01@louisville.edu

Hours for internship:  75 hours per term

Objective:  To gain an understanding of the business practices involved in a major university housing program; and to gain direct experience in planning and implementing specific administrative projects including summer conference groups, student accounting and collections, and demographic analysis and reporting.

Intended skill development and experience can be arranged for any combination of the following:

  • Enhance business and communication skills
  • Sharpen planning and time management skills
  • Gain direct experience in managing administrative aspects of a major student affairs program
  • Gain direct experience in hiring, training and development processes
  • Develop confidence in dealing with diverse groups from a variety of university units as well as the private business sector
  • Gain experience in developing a timeline and document regarding transition of residence halls from spring to summer use or to fall use
  • Enhance EXCEL and ACCESS program skills
  • Gain experience in marketing program to potential conference groups
  • Gain budgeting planning and oversight experience in a guest housing and conference group aspect
  • Gain experience in assessing demographic data for resident population for reporting purposes as well as retention comparison work
  • Gain experience in working with student appeals

Possible Duties could include:

  • Assist in hiring process of thirty plus summer conference staff
  • Contribute to training and development of summer staff
  • Update existing transition process and documentation for hall staffs and assist in training staff
  • Assist in supervision of conference assistants and desk assistants
  • Create and maintain weekly schedules of conference assistants and desk assistants
  • Advertise and market summer conference program through web page development and other means of media
  • Coordinate regular meetings with summer staff
  • Maintain financial records for summer conference groups and guests
  • Review and coordinate student appeals for license agreements and cancellation fees
  • Assist in student accounting process for billing and collections to include responding to students who have financial issues with payment
  • Assist in collecting and reporting demographic information regarding residents in traditional halls and the affiliated programs
  • Assist in liaison work with affiliated programs
  • Coordinate and oversee room change process for halls

 

 

 

 

 

Facilities and Operations Internship

 

Supervisor: Jonathan Johnson, Associate Director for Facilities and Operations

124 Stevenson Hall, Louisville, KY  40292

502-852-6636

jljohn11@louisville.edu

Hours for internship:  75 hours per term

Objective:  To gain an understanding of the daily as well as the long term plan for facility management and operations involved in a major university housing program; and to gain direct experience in planning and implementing specific facility projects including renovations, deferred maintenance projects, and community enhancement.

Intended skill development and experience can be arranged for any combination of the following:

  • Enhance business and communication skills
  • Sharpen planning and time management skills
  • Gain direct experience in managing facility, budgetary and operational aspects of a major student affairs program
  • Gain direct experience in student development processes for building community
  • Develop confidence in dealing with diverse groups from a variety of university units as well as the private business sector
  • Gain experience in developing a timeline and document regarding transition of residence halls from spring to summer use or to fall use
  • Enhance EXCEL and ACCESS program skills
  • Gain experience in contract review and negotiation as well as daily monitoring for outsourced service agreements
  • Gain budgeting planning and oversight experience in facility management
  • Gain experience in assessing service techniques in maintaining facilities on a college campus
  • Gain experience in working with student and parent concerns regarding facilities and services provided

Possible Duties could include:

  • Contribute to training and development of student maintenance staff
  • Update existing transition process and documentation for hall staff, planning training and development of hall staff
  • Review current processes and research benchmark procedures to identify updated and more efficient methods
  • Coordinate and oversee inventory control
  • Coordinate and oversee life and fire safety procedures and techniques in halls
  • Update standards for service provision in halls
  • Identify methods of education of resident students on commitment to community and facility identity
  • Assist in monthly facility invoicing and bill review.
  • Assist in planning for future deferred maintenance and renovation projects (outlining goals of project, researching industry standards and products, preparing cost estimates and coordinating schedules for project)
  • Assist in collecting and reporting data regarding work completed, concerns reported and process for repair
  • Assist in liaison work with affiliated programs

 

 

 

 

Residence Life Internship

 

Supervisor: Pam Nessle Curtis, Associate Director for Residence Life

124 Stevenson Hall, Louisville, KY  40292

502-852-1433

pncurt01@louisville.edu

Hours for internship:  75 hours per term

Objective:  To gain experience in development of community, student leadership, group living expectations and overall residence life concepts of campus housing, as well as gain an understanding of the administrative responsibilities associated with running a student development program.

Intended skill development and experience can be arranged for any combination of the following:

  • Enhance business and communication skills
  • Sharpen planning and time management skills
  • Gain direct experience in managing administrative aspects of a major residence life / student affairs program
  • Gain direct experience in hiring, training and development processes
  • Develop skills in working with diverse student groups
  • Gain experience in developing a timeline and document regarding transition of residence halls from spring to summer use or to fall use
  • Gain experience in marketing program to potential student leaders
  • Gain budgeting planning and oversight experience in programming, staff training and community development
  • Gain experience in assessing demographic data for residential programming and leadership development
  • Gain experience in working with student conduct issues and appeals

Possible Duties could include:

  • Assist in hiring process of student leadership staff
  • Assist in recruiting, training and mentoring student leaders (volunteer and paid)
  • Update existing transition process and documentation for hall staffs and assist in training staff
  • Assist in the hiring, training and supervision of desk assistant staff in the halls
  • Create and maintain weekly schedules of desk assistants and other staff
  • Coordinate and lead regular meetings with staff
  • Maintain financial records for residence life area
  • Assist in student conduct issues and appeals
  • Assist in liaison work and staff assigned with affiliated programs
  • Assist in conflict mediation, crisis response, student behavioral development and other student concerns.
  • Research best practice standards for benchmarks and develop into programs unique to our residential life focus

 

 

 

 

Housing Internship

 

Supervisor: Dorothea Muller, Project Manager

124 Stevenson Hall, Louisville, KY  40292

502-852-6636

d0mull01@louisville.edu

Hours for internship:  75 hours per term

Objective:  To gain an understanding of the outreach, public relations and collaborative programming involved in running a major housing program on campus.

Intended skill development and experience can be arranged for any combination of the following:

  • Enhance business and communication skills
  • Sharpen planning and time management skills
  • Gain direct experience in managing outreach aspects of a major student affairs program
  • Develop confidence in dealing with diverse groups from a variety of university units as well as the private business sector
  • Enhance marketing, print design and information sharing skills
  • Gain experience presenting to, speaking with and coordinating tours for groups who are potential residents
  • Gain experience in assessing services provided and preparing documents such as annual reports, assessment reviews, and learning outcome assessment
  • Gain experience in working with student focus groups and information gathering techniques

Possible Duties could include:

  • Assist in development of publication and information sharing campaign from the program to the greater community
  • Assist in planning outreach and recruiting type programs with potential residents and families
  • Present sessions of information and outreach to groups
  • Participate in recruitment trips planned by Admissions or other entities
  • Assist in identification of learning outcomes and assessment of such outcomes
  • Assist in preparation and presentation of annual report and other assessment reports regarding services provided
  • Research best practices in the field and assist in future planning of such practices

 

 

 

 

 

Technology Internship

 

Supervisor: Jacqui Smith, Technology Analyst

124 Stevenson Hall, Louisville, KY  40292

502-852-6636

j0meie01@louisville.edu

Hours for internship:  75 hours per term

Objective:  To gain an understanding of the business and technology practices involved in a major university housing program; and to gain direct experience in planning and implementing specific technology based projects such as design of academic support systems in halls and development of technology updates in services provided.

Intended skill development and experience can be arranged for any combination of the following:

  • Enhance business, technology utilization and communication skills
  • Sharpen planning and time management skills
  • Gain direct experience in managing administrative aspects of a major student affairs program
  • Develop confidence in dealing with diverse groups from a variety of university units as well as the private business sector
  • Gain experience in developing a timeline and document regarding transition of residence halls from spring to summer use or to fall use
  • Enhance EXCEL and ACCESS program skills
  • Gain experience in designing technology based services for students
  • Gain budgeting planning and oversight experience in technology based services

Possible Duties could include:

  • Assist in design and implementation of updated services to students
  • Conduct market research on best practices on college campuses and assist in development of future planning based on research and need
  • Develop and implement educational component for resident students regarding technology policies and procedures
  • Assist in the daily oversight of outsourced agreements for service
  • Design and implement assessment of services with students
  • Assist in provision of academic support technology and work areas
  • Plan and present training for staff utilizing services

 

 

 

 

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