Registrar's Office

Frequently Asked Questions

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9:00 am – 5:00 pm

Extended hours fall & spring while classes are in session.

9:00 am – 5:30 pm Tues & Wed

 

http://www.louisville.edu/student/services/registrar/chnameaddress.html

 

Diplomas will arrive at the Registrar's office approximately six to eight weeks after the end of each term/semester. A notification will be sent to all graduates when diplomas arrive and are ready to be picked up in the Office of the Registrar, Houchens Building. When you pick up your diploma, be sure to verify that your name is spelled correctly and that your diploma includes any special notations if applicable (honors, etc).

If you live out of town, your diploma can be mailed to you. After the diploma arrival date, students may call the Office of the Registrar at (502) 852-6522 to arrange mailing. Diplomas cannot be mailed to local addresses including: Anchorage, Buckner, Clarksville, Crestwood, Goshen, Jeffersonville, LaGrange, Louisville, Mt. Washington, New Albany, Pewee Valley, Prospect or Shepherdsville.

Your may order by mail, web, or fax. http://www.louisville.edu/student/services/registrar/transcript.html

The National Student Clearinghouse is the University of Louisville’s official agent for the following verifications.

  • Loan Deferments (except Perkins Loans)
  • Enrollment verifications (except for car insurance discounts and statements of good standing, which can be verified in the Registrar’s Office)
  • Degree verifications to employers, background search firms, and      recruiters

The National Student Clearinghouse may be contacted at:

Web – studentclearinghouse.org or degreeverify.com
Phone – (703)742-4200
FAX – (703) 742-4239
Email – service@studentclearinghouse.org
Mail – National Student Clearinghouse, 13454 Sunrise Valley Dr., Herndon, VA 20171   

Ann Kirwan is the university’s VA certifying officer. Her office is in the Registrar’s Office. http://www.louisville.edu/student/services/registrar/veterans.html

Petition for Exception to Tuition Refund Policy forms are available in the Registrar’s Office. Documentation of the circumstance is required. If student has not withdrawn from the class, a petition must first be submitted to the enrollment or academic/enrollment unit. (Total late withdrawals approved by academic unit – partial late withdrawals approved by enrollment unit of each class.) The Registrar’s office works with the Financial Aid Office to assure compliance with federal guidelines. While there is no time limit for filing petitions, any charge-back of funds may be affected by date restrictions. Susan Pierce is the Program Coordinator for petitions.

Yes, your transcript of UL work is kept indefinitely. However, folders containing documents submitted are purged five years after a student’s last semester.

http://www.louisville.edu/student/services/registrar/reginfo.html

Suspended students must reapply to the university. www.admissions.louisville.edu

At the present time the university is still printing a paper schedule once a year. All of the information, however, is available on-line. Schedules will be available for pick-up in the advising centers, libraries, and Registrar’s office the end of March. The schedule will be available on-line in mid-March. http://htmlaccess.louisville.edu/classSchedule/setupSearchClassSchedule.cfm

Financial holds must be released by the office initiating the hold. Ex: Unpaid tuition – Bursar, Parking Fines – Parking Office, Transcript fees – Registrar

International students must have clearance from the International Center before dropping. Athletes must have permission of advisor before dropping classes. (Look at service indicator.) It may be a special session class and require manual drop by Registrar staff for proper calculation of charges.

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