Manager On Duty

Manager On Duty (M.O.D.)

This position is responsible for the overall management of the Student Activities Center and Red Barn. This position is key to the success of our customer service plan. The individuals in this position will take care of our customers to make sure that t heir expectations and desires are met. The hours of this position are on Friday - nights, Saturday - all day (two shifts), and Sunday - during the day on a consistent basis during the Fall and Spring semesters. Hours will change to some degree during th e summer session and when classes are not in session. There will be other times where this position will be needed for vacation coverage or special events. Some of the many duties that this position is responsible for are:

Provide positive customer relations
Serve as back-up for Facilities Supervisor when they are not scheduled or immediately available (see Facilities Supervisor duties for specifics)
Enforcement of safety and security
Enforcement of policies and procedures
Management of money from the Student Activities Center safe
Assist the Theatre Supervisor as necessary
Provide Theatre Supervisor with starter money for the movies
Provide starter money for special events or activities as requested
Open and close the Student Activities Center and Red Barn
Turn on and off escalators and lights
Note maintenance problems and report to appropriate person
Check reservations or the building schedule for customers if asked
Make rounds through the Student Activities Center and Red Barn at least every 1 to 1-1/2 hours
Maintain Manager On Duty activity reports
Correct and sign employee time cards
Print and place room schedule cards for the following day

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