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Office of Industry Contracts Service Survey
Office of Industry Contracts Service Survey
Your E-Mail Address
(Required)
Thank you for taking an opportunity to complete this service survey.
(Required)
The Office of Industry Contracts appreciates your comments and feedback to assist us in improving our services for the research community at the University of Louisville.
What functions of the Office of Industry Contracts did you inquire about or use? (Please check all that apply.)
Confidentiality/Non-Disclosure Agreement
Clinical Trial/Clinical Research Agreement
Sponsored Research/Collaborative Research Agreement
Service Agreement (Generally predefined testing & other routine services)
General Questions/Processing Flow/Completion of Forms
SBIR/STTR Proposal
Amendment/Revision to Existing Proposal/Agreement/ Project/Study
Establish/Modify Overall Budget or budget Account Categories
Update on Status on a Proposal/Agreement/Project/Study
What other functions did you inquire about or use that are not listed above?
In general, I was satisfied with the service I received.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Industry Contracts Staff Member who assisted me possessed the knowledge and expertise I needed.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Industry Contracts staff member was courteous and professional.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I received assistance in a timely manner.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
If you did not receive assistance in a timely manner, what or whom do you feel caused the delay?
Industry Contracts
Sponsor
Not Sure, Don't Know
Please list any other items that you feel may have caused the delay.
Do you have any commendations or feedback about a specific staff member? Please give their name.
If we did not meet your need for service, please describe the situation, the name(s) of the staff person involved, and the date the incident occured:
As a result of your experience, what service-related improvements would you recommend?
OPTIONAL: This information will help us follow up with you:
Your Name: Email Address: Employee ID Number: Phone: Department: Title:
Please contact me regarding information contained in this survey.
Please contact me regarding this survey by using the information provided above.
I do not wish to be contacted.
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