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Grants Management Customer Survey
Grants Management Customer Survey
We appreciate your response.
Thank you for taking an opportunity to complete this customer service survey. The Office of Grants Management welcomes your comments and feedback to assist us in providing resources, training and assistance for the research community at the University of Louisville.
What functions of the Office of Grants Management did you inquire about today?
Proposal Preparation/Signoff
Award Receipt/Negotiation
University Policy/Procedure
Sponsor Policy/Procedure
Budget Adjustments
Award Extension Request
List other functions your inquired about today.
In general, I was satisfied with the service I received.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Grants Management staff member who assisted me possessed the knowledge and expertise I needed.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Grants Management staff member was courteous and professional.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I received assistance in a timely manner.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Do you have any commendations or feedback about a specific staff member? Please list their name and your comments.
If we did not meet your need for service, please describe the situation and give the date the incident occurred. In order to prevent similar occurrences in the future, please provide your name and email adddress below so we may be able to contact you.
As a result of your experience, what service-related improvements would you recommend?
OPTIONAL: This information will help us follow up with you.
Your Name: Email Address: Employee ID Number: Phone: Department: Title:
Please contact me regarding information contained in this survey.
Yes, I would like to be contacted and my information is listed above.
No, I do not wish to be contacted.
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