Questions, Complaints or Concerns for the IRB
The Consent form you receive when you are invited to be a research subject includes some contact information if you have questions or concerns about the study.
You are encouraged to contact the researcher if you have questions.
If you have any questions about your rights as a research subject, you may call the HSPPO at (502)852-5188 or toll free at 1-800-334-UofL (8635). If calling toll free, when the operator answers, ask to be connected to extension 852-5188. You can discuss any questions about your rights as a research subject, in private, with a member of the IRB.
If you have concerns or complaints about the research or research staff and you do not wish to give your name, you may call toll free at 1-877-852-1167. This is a 24 hour hot line answered by people who do not work at the University of Louisville.
The Human Subjects Protection Program Office (HSPPO) and the University of Louisville’s Institutional Review Boards (IRB) want to meet their primary responsibility of protecting human subjects who participate in research at the University. They also want to work in a cooperative and collegial manner with investigators at the University to assure this protection as a team. Unfortunately, sometimes the best of intent does not always yield the best of results. If you have concerns or complaints about the service you received from the HSPPO or one of the IRBs, you have been unable to resolve the problem after direct communication with the HSPPO or IRB, and you do not wish to express your concerns or complaints using the HSPPO Customer Service Survey, please contact:
Assistant Vice President for Research