Get-It-Write Techniques for Professional Emails
Email has become the most popular form of communication in the workplace, and one of the most abused. Many emails contain inappropriate elements such as off-hand remarks, unguarded comments, careless wording, and grammatical errors.
Emails can also send missed signals since they lack facial expressions, gestures, and tones of voice present in face-to-face communications.
This workshop offers tips, advice, techniques, and practice in creating professional emails that readers will review, understand, and act upon.
What You'll Learn
- Avoid unintentional harsh tones in your emails
- Compose emails that enhance, not undercut, your professional image
- Send clear, concise messages
- Make your email's purpose easy to identify
- Catch typos, grammatical mistakes and content errors before you hit "send"
- Spot mistakes that might ordinarily slip through your editing and proofing processes
- Use current "rules" and updates to American English usage
- Writing faster and better emails
- Organizing your message
- Creating specific subject lines
- Reviewing email etiquette and guidelines
- Setting an appropriate style and tone
- Formatting your message for reading ease
- Using attachments effectively
- Cutting unnecessary words
- Managing your inbox and cutting the clutter
- Using professional editing techniques and tips
- Correcting common grammatical mistakes
$349 (includes instruction, course manual, lunch, certificate of completion, parking, and refreshment breaks)
All dates meet from 8:30 a.m.—4:30 p.m.
11/08/2012Thursday - #137EBA
Linda Combs is an experienced trainer who specializes in helping business people improve their communication and management skills. Her seminars and training programs represent over twenty years of research, development and presentation experience. She holds a master's degree in English from the University of Kentucky and taught in the English Department at the University of Louisville.