Beyond Conflict Management

Turning Differences into Positive Business Relationships

Conflicts and disagreements happen every day; successful companies use this energy in a positive way to harness differences in a healthy manner. This interactive seminar will provide you with the tools to understand and manage differences in the workplace, improve communication, and create a positive and productive workplace environment.

You Will Learn to:

  • Employ techniques of interest-based negotiation to build and maintain successful, productive work relationships
  • Become a better listener
  • Employ good communication and mutual respect in managing workplace misunderstandings
  • Use language and non-verbal communication effectively
  • Pre-approved for 5 credit hours with HRCI
  • This program is valid for 6.5 PDCs for the SHRM-CPSM or SHRM-SCPSM

Seminar Fee

$430 (includes instruction, seminar manual, certificate of completion and parking)

Seminar Dates

All dates meet from 8:30 a.m.—4:30 p.m.

  • Future Dates

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Instructor

Michael Harper

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