America's Customer Service Disaster

An Opportunity to Rise Above the Crowd

U.S. businesses lose an estimated $62 billion each year due to poor customer service, according to research from NewVoiceMedia.

When was the last time you thought about your customer’s experience?

Customer service is all about meeting customer needs. Loyal customers can save you money, help grow your company, and positively impact your brand.


$62 billion
estimated amount U.S. businesses lose each year due to poor customer service.

- NewVoiceMedia


Learn the three pieces of America’s customer service disaster and the proven antidotes for each that will help you propel your business and personal career.

This class includes professionally created learning videos, a full syllabus with a 55-page workbook, as well as written and role play exercises. Engage the tremendous opportunity the current state of customer service affords you and blur the lines between work, home and vacation!

You will learn how to:

  • Elevate your awareness of customer service and the value of same.
  • Identify the qualities you possess that set you apart to current and potential customers.
  • Maximize the incredible synergy that comes from building a team.
  • Prompt the external customer to knock the door down to do business with you.

Seminar Fee

$430 (includes instruction, seminar manual, refreshments, certificate of completion and parking)

All dates meet from 8:30 a.m.—4:30 p.m.

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Instructor

Paul Karem




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