Please Note: A seminar may only be applied to one certificate program.

1. Complete your choice of 6 seminars covering all 5 workplace competencies and 1 elective

• Leadership and Management Skills (Complete 1)
• Critical Thinking Skills (Complete 1)
• Organizational and Productivity Skills (Complete 1)
• Coaching and Motivation Skills (Complete 1)
• Written and Interpersonal Communication Skills (Complete 2)

2. Complete 1 elective

3. Complete and pass the respective exams

Competency 1: Management and Leadership Skills

• Effective Management for Supervisors: How to Get Results through Others
• Leading Change: Tools, Strategies and Best Practices
• How to Make Legal and Objective Hiring Decisions
• Managing Strategically in Challenging Times:
  Tools for Boosting Your Personal Effectiveness
• Managing Strategically in Challenging Times:
  Tools for Boosting Workgroup Effectiveness
  
• Setting & Managing Goals
  

Competency 2: Critical Thinking Skills

• Thinking Outside the Box: How to Generate Creative Solutions to Your Toughest Challenges
• Becoming an Extraordinary Problem Solver: Tools for Finding the Best Solutions
• Brain Boosters: How to Expand Your Ability to Think, Concentrate, Learn, and Remember
• Brain Boosters II: More Techniques for Making the Most of Your Brain Power
• Overcoming Indecision: Becoming a More Decisive Person
  

Competency 3: Organizational and Productivity Skills

• How to Maximize Your Efficiency, Effectiveness, and Productivity (and Minimize Time, Effort, and Stress--(Online Version Also Available)
• Overcoming Chaos: How to Manage Multiple Projects, Priorities, and Deadlines
• A Beginner's Guide to Project Management
• How to Stay Focused in Stressful Times
• Thriving on Change: Personal and Professional Strategies for Success
• Working Smart with Microsoft Outlook
  

Competency 4: Coaching and Motivation Skills

• Performance Management: Anytime, Anywhere Techniques for Maximizing Employee Productivity
  
• Motivational Techniques for Powerful Performance
• The Good, the Bad, and the Ugly: How to Give Positive and Constructive Feedback

Competency 5: Written and Interpersonal Communication Skills (Complete 2)

• Better Business Writing
• Communicating Assertively with Honesty and Power
• Effective Technical Writing
• Speaking Up: How to Communicate with Impact
• Listen Up! Essentials of Effective Listening
• Strategies and Tactics for Effective Negotiations
• Netiquette: Get It Write Techniques for Professional E-Mails
• A Basic Approach to Business Spanish
• Dealing Positively with Conflict: Putting the Differences at Work to Work
• Get It Write: Grammar and Editing for Business Communication
• Making Presentations: A Non-Threatening Approach for the Terrified
• The Building Blocks of Exceptional Customer Service
• Working with Difficult People: How to Deal with Nearly Anyone and Maintain Your Sanity
  

General Performance Improvement
Elective Courses (Complete 1of 8)

• Finance for Non-Financial Managers
• Developing High-Performance Work Teams
• Becoming an Effective Team Member
• Managing Your Career
• Grant Writing Fundamentals
• EQ vs IQ: Why Smart People Fail
• Balancing Your Personal and Professional Life
• Grant Writing Fundamentals
  

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