It is the mission of the University Police Communications Section to serve as a link between the University community (including visitors and guests) and the University of Louisville relating to matters of public safety and emergency assistance. The Communications Center is staffed 24 hours a day seven days a week by certified Law Enforcement Telecommunicators trained by t he Kentucky Department of Justice, Bureau of Training. Telecommunicators are responsible for answering calls for police, fire, emergency medical services (EMS), maintenance and escort services; monitoring fire, intrusion, emergency and maintenance alarms; and dispatching and coordinating police, fire, EMS and security officer units in both emergency and non-emergency situations. The Communications Section is also responsible for monitoring and relaying information from the department's Emergency Telephone system; coordinating after hours access, and dealing with inquiries related to maintenance and a host of other issues.
To assist in accomplishing this mission, the Communications Center is equipped with a variety of contemporary technologies. In addition to an advanced radio communications system, the Communications Center operates a dynamic large-scale computer-based system which monitors and/or controls systems in virtually every building on campus. Through this system, building fire and security alarms are monitored, and door access is controlled by card readers and commands from the console. The Communications Section is also equipped with computer workstations connected to the department's local area network and-- on a larger scale-- to the University's wide area network. These work stations provide a full complement of computing and information services including computer aided dispatch, message paging, E-mail and Internet access, to name a few. Full access to the National Crime Information Center, Law Enforcement Network of Kentucky and the National Law Enforcement Telecommunications System is provided by a workstation located in the Communications Center. T his system enables Telecommunicators to make inquiries concerning stolen items and wanted persons and obtain driver's license and vehicle registration information on a national level. Property stolen at the University is also entered into the database from this workstation where the information is available to virtually every law enforcement agency in the United States.