UofL Online Learning Website Privacy Statement
The University of Louisville wants to share with you important information regarding the privacy and confidentiality of your information that may be collected or accessed when you visit the UofL Online Learning website (and its accompanying web pages) visited from louisville.edu/online. This website and accompanying web pages may include services or support provided by third parties (See Use of third party services later in this privacy statement.) We are strongly committed to transparency and to providing an excellent online experience, while taking appropriate steps to protect the privacy of the information you share with us. This privacy statement describes the way in which your personal information may be collected, and how it is secured and used when you visit the UofL Online Learning website.
Units within the university may collect and use information in different ways. Therefore, visitors to our websites should review the privacy notices for the particular sites they visit. These websites provide additional information regarding the information collected as well as how it is used and secured. The University of Louisville is not responsible for the content of other websites or for the privacy practices of websites outside the scope of this notice. You may review University of Louisville’s Privacy Statement here: https://louisville.edu/privacy-statement
Children's online privacy protection
If you are under the age of 13, you are not to use this website. If you are a minor between the ages of 13 and 18, you may use the site only in conjunction with your parent, legal guardian or other responsible adult. These age restrictions are necessary to ensure compliance with the Children's Online Privacy Protection Act (COPPA). For details see 15 U.S.C. §§ 6501–6506 (Pub.L. 105–277, 112 Stat. 2681-728, enacted October 21, 1998.)
The data we collect helps us understand how visitors use our websites for the purpose of providing quality services to visitors to our websites, and aids in managing and improving our services available to prospective students. It also assists us in keeping you informed about news, events and new online learning opportunities at the University of Louisville, as well as important changes to the website, new services and offers we think you will find valuable. We use personal information for purposes of administering our business activities, managing your relationship with us, providing customer service, and making products and services available to our customers and prospective customers. With your consent, we may also contact you using text messaging (SMS). We do not sell the information we gather from individual visitors to our websites to any entities, groups or third parties. We may, however, with appropriate safeguards, use third parties to assist us in evaluating how visitors use our websites and how we can improve them as well as assist us in communicating with those who have visited our websites or have requested information or services from us.
In order to provide visitors to the website with the requested services and information, UofL’s Online Learning website collects via request(s) for information and other similar inquiries such information as: program of interest, name, email address, phone number, state and/or country, previous education and military status. Additionally, university web servers routinely record the following information each time the sites are visited:
- Internet Protocol (IP) address of the computer being used
- Web pages requested
- Network software access
- Referring Web page
- Browser used
- Date, time and duration of activity
- Type of device (desktop, mobile)
If you are a registered user of a University of Louisville website and have supplied your email address, University of Louisville may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with University of Louisville and the focus of this website. We expect to keep this type of email to a minimum. If you send us a request for information or services via a support email or via one of our feedback mechanisms, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Should we publish your request to help others, we will not publish your email address or name except to other authorized users of university computing services. University of Louisville takes measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information.
The site does not collect user ID or physical address. No other sensitive information such as student records (FERPA), financial information (GLB) or credit card information (PCI) is collected or stored on these web pages. Current UofL students who have notified the University and have opted out of providing directory information as defined by FERPA are excluded from transmission of such information to a third party, unless the student gives permission associated with the request or inquiry. Otherwise, directory information may be transmitted to third party service providers for the purpose of fulfilling the inquiry or requested service or request.
Use of third party services
We may share your information with third-party service providers for the purposes of communicating with you regarding our educational programs and services, or to facilitate improvement of our educational services, our websites, and our marketing efforts or to help us provide services to our university community (e.g. software/information technology providers). For example, a third party provider may generate analytics on engagement of both known and unknown visitors to our website; it may also provide recommendations on delivering dynamic messaging for both anonymous and known visitors based on their search behavior.
Some pages within the website may contain content that is provided by external third parties (graphic, logo or script). When you visit one of our pages that contain this third party content, information such as IP address, date, browser and requested page may be transmitted to that third party. Some pages may contain links to external third parties in order to provide services or products to you. UofL is not responsible for the privacy practices of these external third parties. While we request these third parties to protect your information, we do not make any representations about the practices and policies of these third parties. These third parties are not subject to this Privacy Statement.
As noted above, the University of Louisville collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the IP address, browser type, language preference, referring site, and the date and time of each visitor request. University of Louisville's purpose in collecting this information is to better understand how visitors use our websites (e.g., what browsers are being used to access our websites.) From time to time, University of Louisville may release a non-personally-identifying information aggregate, e.g., by publishing a report on trends in the usage of this website.
Collection of Personally-Identifying Information
Certain visitors to our websites choose to interact in ways that result in UofL gathering personally-identifying information. The amount and type of information that is gathered depends on the nature of the interaction. For example, we ask visitors who request information or register for events to provide an e-mail, name, phone number, institution, etc. In each case, UofL collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with the website. University of Louisville does not disclose personally identifying information other than as described below. Sometimes personally identifiable information has to be collected in order to provide the service (e.g. employment.); however, typically this is not the case for a visitor visiting a website. Unless the service requires the information in order to provide the service, website visitors can decline to supply personally-identifying information, with the caveat that it may prevent them from engaging or make it more difficult to engage in certain website-related activities.
Protection of Personally-Identifying Information
The University of Louisville complies with applicable United States and Kentucky laws and regulations regarding the privacy and protection of personal information. By continuing to use our websites or by providing your personal information, you acknowledge that these laws and regulations protecting your privacy and information may differ from those laws and regulations of the country or jurisdiction from which you are located.
Due to the rapidly evolving nature of information technologies, no transmission of data over the internet can be guaranteed to be completely secure. While we are committed to protecting the privacy of our visitors, we cannot guarantee the security of any information that you transmit to university websites and you do so at your own risk. Once we receive your information, we will use reasonable safeguards consistent with prevailing standards and commensurate with the sensitivity of the data being stored to maintain the security of that information on our systems.
For residents of European Economic Area (EEA), Switzerland and the United Kingdom. The EU General Data Protection Regulation ("GDPR") requires us to provide you with additional information about the processing of personal data. The legal grounds for us processing your personal data typically include at least one of the following:
- You provided your consent
- It is necessary for our contractual relationship
- It is necessary for us to comply with our legal or regulatory obligations
- It is in our legitimate interest (e.g. to provide you with customer service, to fulfill your request).
EU data protection law makes a distinction between organizations that process personal data for their own purposes ("Data Controllers") and organizations that process personal data on behalf of other organizations ("Data Processors"). We may act as either a Data Controller or a Data Processor in respect of your personal data, depending on the circumstances. If you have a question or complaint regarding how we handle your personal data, please contact us.
Disclosure of Personally-Identifying Information
As noted above, the University of Louisville discloses potentially personally-identifying and personally-identifying information only to those in its community of users (such as its employees, contractors and affiliated organizations) that (i) need to know that information in order to process it on University of Louisville's behalf or to provide services available at our websites, and (ii) that have agreed not to disclose it to others without appropriate authorization. Some of these individuals and organizations may be located outside of the country or jurisdiction where you are located; by using University of Louisville's websites, you consent to the transfer of such information to them. University of Louisville will not rent or sell potentially personally-identifying and personally-identifying information. Other than these individuals and organizations, as described above, University of Louisville may disclose potentially personally identifying and personally-identifying information in response to a subpoena, court order or other governmental request, as required by law, or when University of Louisville believes in good faith that disclosure is reasonably necessary to protect the property or rights of University of Louisville, third parties or the public at large.
Privacy Statement Changes
- Effective: 05/25/2018