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You are here: Home About the Office Operating Principles Advantages & disadvantages of formal & informal dispute resolution procedures

Advantages & disadvantages of formal & informal dispute resolution procedures

by UofL Ombuds Office last modified Oct 27, 2008 04:39 PM

Advantages

Formal Informal
Due process rights outlined for disputants Process stays in disputants' control
Timetables outlined Confidentiality easier to maintain
"Guilty" or "Not Guilty" Outcome IS possible (if desired by either/both) May work because of motivation to avoid formal procedures
"Paper Trail" proves what occurred Less cumbersome
"Repeat offenders" tracked Can result in better communication between the parties
Does not require "proof" to others

Disadvantages

Formal Informal
Process is out of disputants' control No discipline option available (disadvantage for some complainants)
Time-consuming No paper trail
Potentially embarrassing
(less confidential)
Due process not guaranteed
Requires a written statement No timetables
Does not work well when evidence is lacking "Repeat offenders" cannot be tracked
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