Student Information and Training Exercises
Exercises
for all students | More
exercises for public service students
EXERCISES FOR ALL STUDENTS
- 1. The
Student Assistant Handbook
- The Student Assistant Handbook outlines information every student
employee should know about work schedules, pay periods, dress code, etc. Training
exercise: Read through your copy of the Student Assistant
Handbook and complete this exercise.
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- 2. Ekstrom Library Public Services Documents:
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Student Training Manual
Important Contact Numbers
Training Modules
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- 3. Shelving Books
- 4. Performance
Appraisals
- Each semester supervisors will evaluate the performance of their
student assistants and base pay raises on their performances. Take a
look at the evaluation
form so that you understand how you are being assessed.
MORE EXERCISES FOR PUBLIC SERVICE STUDENTS
- 1. The Site Index and the Public
Service Dictionary
- The Site Index provides information about library
services and collections, phone numbers, maps of the libraries and
hours of operation. It is linked at the bottom of the libraries' public web pages. The Public Service Dictionary gives information, policies and procedures that are useful for library staff. The online version is stored on the Libraries Intranet.
To access it you need a computer account with the University of Louisville
Libraries. When it requests your userid and password, use the same
ones you use to boot up your computer workstation.Training exercise: Familiarize
yourself with both of these resources. Using them as a reference, answer the questions on this exercise.
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- 2. Referring Reference Questions
- It is very important that patron question be handled efficiently and
professionally. Our student assistants need to understand when a
question is a basic question that they can answer and when it is a
reference question which should be referred to a librarian.
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