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Kornhauser's ILL FAQ

Getting Started with ILLiad

ILLiad is the University of Louisville Libraries' online Interlibrary Loan. ILLiad improves Interlibrary Loan at UofL in several ways:

  1. ILLiad allows you to keep track of your own requests online; and,
  2. ILLiad automates several tedious and time consuming tasks for the library staff allowing them to concentrate on quickly locating and obtaining the items you need.

To use ILLiad you must set up your user profile. This will be your permanent, password protected, account. It makes requesting journal articles, books and other library materials simple and easy. You create your own userid and password. Be sure it is something you will remember.

To create an account and start using ILLiad, go to the Kornhauser Home Page and choose Interlibrary Loan. For more information, see the FAQ (frequently asked questions) section below.

The Kornhauser Library Interlibrary Loan Department does not accept paper or faxed forms, only ILLiad requests. For assistance with ILLiad, call the Kornhauser Library Interlibrary Loan office on 852-5769, Monday-Friday 8am to 5:30pm, or stop by the library.

It is Kornhauser Library Policy to obtain materials which members of the UofL health sciences community need that are not owned by Kornhauser Health Sciences Library. Patrons must determine accessibility before submitting requests by searching the Libraries Catalog, Journal Finder , or by consulting the library staff. Note that some of the Libraries’ collections are not cataloged in Minerva (such as the ERIC microfiche collection). Items which are owned by Kornhauser Library but are 14 days overdue are considered lost and can be requested through interlibrary loan. Patrons may request items to be transferred between Belknap Campus and Health Sciences Campus via ILLiad.

 

ILLiad Frequently Asked Questions (FAQ) - Kornhauser

  1. What is ILLiad?
  2. Who is eligible to use ILLiad?
  3. Why do I need a username and password to use ILLiad?
  4. What if I forget my password?
  5. What about rush requests?
  6. What if I am not affiliated with the UofL?
  7. Is security a problem if I use a public workstation?
  8. Why don't I see all my older requests when I look at my request history?
  9. What is Electronic Delivery?
  10. Who do I contact if I have problems with or questions about ILLiad?
  11. Why does my browser say that you're sending a cookie? What's is it?
  12. What is a UI or PMID number, and why do I need it?

 

 

What is ILLiad?
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

 

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Who is eligible to use ILLiad?
Interlibrary loan services (ILL) at Kornhauser Library is available free to University of Louisville students, staff, and faculty (rush requests are subject to fees). ILL services are also available to members of the Louisville health services community, including physicians and other health practitioners, and the legal profession for a fee of $15.00 per request. Additional charges may be incurred. A valid UofL Libraries' borrower card is required for ILLiad registration.

 

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Why do I need a username and password to use ILLiad?

Your username and password gives you secure access to information about your Interlibrary loan requests. It also enables you to edit your personal information such as your address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

 

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What if I forget my password?
In the event that you forget your password, please contact the Interlibrary Loan Office at (502) 852-5769. We will reset your password allowing you access to ILLiad. Then, change that password to one of your own choosing.

 

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What about RUSH requests?
For emergency or rush requests, contact the Interlibrary Loan office at (502) 852-5769 before submitting your ILLiad request.

Additional Rush Charges per Item
3 Days - $10.00
Next Day - $15.00
Same Day - $20.00 (submit by 2:00 pm weekdays)

 

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What if I am not affiliated with the UofL?
Interlibrary loan services (ILL) at Kornhauser Library are available to persons affiliated with the University of Louisville (current faculty, students, staff). ILL services are also available to members of the Louisville health services community, including physicians and other health practitioners, and the legal profession for a fee of $15.00 per request. A valid UofL Libraries' borrower card is required for ILLiad registration. See information about obtaining a Library borrower's card.

All others not affiliated with UofL (including (UofL Community Card holders) must request Interlibrary loans from their local public library or other library with which they are affiliated.

 

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Is security a problem if I use a computer other than my own?

Yes and No. Web browsers cache (save) information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your Interlibrary loan requests, you can take the following steps:

  1. When using a public access workstation at Kornhauser Library:
    • Exit (close) the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
    • Do not use the Express Computer. The browser cannot be closed.
  2. Access  ILLiad only from your personal or office/lab computer or an otherwise secure workstation.
  3. When accessing ILLiad from a non-secure workstation, clear the browser History as follows:
    • Internet Explorer: go to Tools->Internet Options->General->Clear History
    • Netscape Navigator: go to Edit->Preferences->Navigator->Clear History
    • You can also clear the cache (temporary internet) files at these screens.

 

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Will I see all my older requests when I look at my request history?
From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years order to comply with record keeping requirements of the copyright law.

 

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What is Electronic Delivery?
Many libraries ship photocopies of articles to us in electronic format. In the past we printed these articles before delivering them to you. Now, through ILLiad, we are able to offer you the option of electronic delivery of these articles in PDF format (Adobe's Portable Document Format).

 

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Who do I contact if I have problems with or questions about ILLiad?
Contact: Kornhauser Interlibrary office at (502) 852-5769

 

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Why does my browser say that your're sending a cookie? What is it?
The Active Server Pages technology that some browsers use to provide live reporting for the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and  ILLiad without any problems. The public computers in the Kornhauser Library do not have this feature.

 

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What is a UI or PMID number, and why should I use it?
Ovid Medline searches display a UI (Universal Identifier number) for all citations. PubMed uses a PMID number. Processing time will be speeded if you provide either of these numbers when submitting your request for articles found in Medline.

 

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