This announcement impacts all university personnel and departments using Cisco Voice over IP (VoIP) telephones.

Information Technology has rescheduled upgrades to the university voicemail system.

Both upgrades will take place in March instead of February as previously announced. These upgrades will provide additional security and prepare the voicemail system for future call manager enhancements. The upgrade will occur in two phases: March 7, 10 PM – 2AM; and from 10PM on Friday Mar. 21 to 2PM on Sunday Mar. 23. Y

ou will not be able to leave or retrieve voicemail on university phones lines during either phase of the upgrade.  For help contact the IT Help Desk at 852-7997. To view upcoming features visit: https://docushare.louisville.edu/dsweb/View/Collection-5885