Information Technology maintains the campus networks, campus-wide voice over IP telephone systems, Blackboard learning management software and a variety of enterprise applications such as PeopleSoft Finance, Human Capital Management, and Campus Solutions. In support of UofL’s research mission, IT provides an extensive array of advanced research computing, expert consulting, and state-of-the-art support. For three years running, students, faculty and staff gave our Help Desk and direct support services each above a 90% approval rating in IT customer satisfaction surveys. For the 2013-2014 fiscal year, IT achieved 100% of our measurable performance goals
Information Technology is now aligned with the Office of the Senior Vice President for Finance and Administration and COO. In order ensure continued success, IT teams are informed by several committees:
- The Strategic Technology Executive Committee (STEC) is composed of high-level University administrators who help define and oversee strategic technology priorities for the University, including the campus network, enterprise applications, security, and policies.
- Our Enterprise Systems Technology Committee reviews and prioritizes enterprise system requests from units and schools.
- The Academic Technology Committee (ATC) is composed of faculty representatives who advise the Vice President for Information Technology on planning and initiatives of interest to the academic community.
- The Research Computing Governance Council reviews policies and resource allocations for the Cardinal Research Cluster and other advanced research computing systems.
- Information Technology also confers with the Tier One Advisory Group (TAG), departmental technology committees, and the student, faculty, and staff senates.
Expand the delivery of technology services and support on campus by implementing tools that facilitate understanding and ease of use for students, faculty and staff. Contribute to the growth of diversity, opportunity and social justice at UofL through technology training and other partnership activities.
Maintain and continue to improve the performance and functionality of major Enterprise Business Systems and UofL’s online learning environments and applications. IT will provide increased stewardship of databases, systems, tools and applications. Continue providing state-of-the-art solutions and improving compliance with regard to identity management, email, and office administration systems.
Strengthen research and economic development by sustaining necessary cyberinfrastructure for individuals and units involved in all university initiatives. This includes increasing university grant and contract opportunities by providing new essential computational resources for science, engineering, and bioinformatics research. An increase in UofL’s economic development initiatives and research communities that take advantage of IT’s robust technology infrastructure is encouraged.
Sustain 25 current and develop new community engagement partnerships and projects, especially those addressing the goals of the Signature Partnership and the needs of West End community residents. Additional university service projects, such as providing technology training and support to Scholar House residents, will also continue.