UNIVERSITY of LOUISVILLE
Professional / Administrative Job Specification (04/01)
JOB TITLE: Computer Support Analyst
CLASS CODE: 001468 GRADE: 125
Insure the readiness of the computer labs, support the LAN/WAN systems. Oversee day-to-day operations of multiple centers and labs.
DUTIES & RESPONSIBILITIES
Insure the readiness of the enterprise student computer labs by configuring, maintaining and supporting IT computing centers LAN/WAN systems.
Monitor system performance and perform system training as needed. Participate in capacity planning.
Oversee day-to-day operations of multiple centers and labs.
Provide hardware and software support for all centers.
Evaluate, test and recommend system and application software.
KNOWLEDGE, TRAINING & SKILLS
Bachelor’s degree in a related field.
Four years of related experience. An equivalent combination of education, training, and/or experience may be substituted for the requirements noted.
The intent of this document is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented.