An employee who believes a condition of employment is unjust, inequitable or a hindrance to effective operations or performance may initiate a grievance. First line supervisors, managers and department heads are obligated to respond within the recommended time lines.
Staff Grievance Officer
The Staff Grievance Officer is available to assist employees in the grievance process and is available by appointment by calling 852-7381.
- The employee submits a grievance to their first line supervisor within 15 work days of the event causing the grievance. A copy must be sent to the Employee Relations and Compliance Office in HR.
The employee's first line supervisor must respond within 5 work days.
- If the employee's first line supervisor fails to respond, or if the employee is not satisfied with the first line supervisor's response, the employee will proceed to step 2.
- If the employee is not satisfied with the first line supervisor's response, or if the first line supervisor failed to respond, a copy of the original grievance and the supervisor's response (if received) is forwarded to the Employee Relations and Compliance Office. The employee filing the grievance must state why they are not satisfied with the first line supervisor's response.
The Employee Relations and Compliance Office will forward the employee's grievance and any response to the second line supervisor.
The second line supervisor, within 5 work days of receiving the grievance and any responses, shall respond in writing, and provide a copy to the Employee Relations and Compliance Office.
If the second line supervisor fails to respond, the employee's grievance will be viewed as reasonable.
- If the second line supervisor responded but the employee is not satisfied with the response, he/she will submit the grievance and all responses to the Employee Relations and Compliance Office. In doing so, the employee may request the decision regarding the grievance be decided by either:
- The Grievance Authority: an employee's department head, director, Vice President or Dean or executive Vice President. The Grievance Authority must be two levels removed from the employee; or,
- The Staff Grievance Committee (SGC): who will make a recommendation to the employee's Grievance Authority.
The Grievance Authority will render a decision within 10 work days of receipt of the grievance or the recommendation by the SGC. The decision will be considered final.