Each traditional residence hall room and designated undergraduate apartment is provided with one internet connection per resident. Designated family apartments have one drop per apartment.
If you have any issues with your internet connection, contact the Help Desk at 852-7997.
Because of the number of people on the network and the speed of the university's connection, computers on the network are at high risk of being infected with viruses. To combat this threat, all residents will need to download and install the Clean Access Program on their computers. This program will scan the computer and check for Windows patches and up-to-date antivirus software. For more information regarding the program, please visit the Resnet Connection Protection site.
IT provides iTech Connect to answer your questions about technology and to provide information about IT services.
If you have any issues with connecting to the internet, call the Help Desk as 852-7997. Students who live in Unitas, Miller, Threlkeld, UTA, Med-Dent, Louisville Hall, West, and Wellness, can receive onsite support from the RATS team if the Help Desk is not able to resolve your issue.