Technology Trouble Ticket — University Housing and the Resident Experience

Technology Trouble Ticket

University Housing works around the clock to ensure that our technology is working for our residents. If you are having problems with your cable or internet in your hall or room, please complete this form.

Please note that this form is only for students who live in Cardinal Towne and University Pointe. For students who live in other halls, complete the appropriate Technology Trouble Ticket for your hall.

Please view the grid below before completing this form:

I'm experiencing issues with...

I live in…

Cardinal Towne

University Pointe

Cable

Contact Pavlov Media

Internet

Contact Pavlov Media

To contact Pavlov Media, use the contact information below:
Pavlov Media
888-472-8568
GeneralSupport@PavlovMedia.com

If you have any questions or concerns, contact us:

via email at housingtech@louisville.edu
via phone at 502-852-6636

First Name Enter your first full name.

Last Name Enter your last name.

Student ID Number Enter your 7-digit ID number.

UofL E-Mail Address Enter your UofL email address. Communications regarding your request will be sent to this address.

Contact Phone Number Enter a phone number where we can contact you to place the cable box order. You will receive a call from an area code outside of Louisville regarding your cable-box order.

Residence Hall Enter the residence hall to which you've been assigned.

Room Number Enter your room number. If the issue is in a common area or other space, please describe the area where the issue is located.

I have an emotional support animal or a service animal. You are responsible for containing/controlling the animal when staff respond to your request.

Type of Issue Please select the type of issue you're having.

Description of Issue Please describe the issue you're having.

characters remaining

Have you report this problem before?

If you have reported this problem to a staff member before, indicate the name of the staff member below.