Counseling Team

Graduate Peer Counselors
Kathryn Strobel, Niki Royce, Alex Dawson, Heather Riley, Rachel Baptiste

• Assists with outside and department scholarships
• Assists with loan processing
• Processes income verification forms
• Provides counseling in Call Center
• Supports customer Service Team as needed
• Assists with document imaging

Roxy Lewis
Financial Aid Advisor
rllewi07@louisville.edu
Phone: 502-852-8350

• Assists team in processing forms and counseling students with last name A-D
• Provides customer service support for front counter and phones
• Processes loan adjustments and applications

Elizabeth O'Sullivan
Financial Aid Advisor
eoosul01@louisville.edu
Phone: 502-852-1369

• Assists team in processing forms and counseling students with last name E-K
• Provides customer service support for front counter and phones
• Processes loan adjustments and applications

Miggeletta Wade
Financial Aid Advisor
mswade01@louisville.edu
Phone: 502-852-8348

• Assists team in processing forms and counseling students with last name S-Z
• Provides customer service support for front counter and phones
• Processes loan adjustments and applications
• GRE Fee Waiver Coordinator

Samanatha Goodin
Financial Aid Advisor Sr.
slgood11@louisville.edu
Phone: 502-852-7554

• Counsels students with last name A-G in person, on phone, and via email
• Processes and revises aid awards
• Coordinates SAP (Satisfactory Academic Progress) Policy
• Income verification coordinator

Monique Green
Financial Aid Advisor Sr.
mdgree01@louisville.edu
Phone: 502-852-8909

• Counsels students with last name H-O in person, on phone, and via email
• Processes and revises aid awards
• Coordinate FAFSA corrections for special populations dealing with citizenship, legal relationship, selective service registration, as well as other checklist forms
• Oversee the collection and processing of dependency override appeals

Cedric D. Trigg
Financial Aid Advisor Sr.
cdtrig01@louisville.edu
Phone: 502-852-1405

• Counsels students with last name P-Z in person, on phone, and via email
• Processes and revises aid awards
• Coordinates activities for CAP Grant
• Processes Non-Degree Student Statements for federal aid eligibility
  
  

• Provides support to Associate Director for Processing/Systems
• Manages federal verification processing (tax returns, etc.)
• Processes educational VA benefit awards
• Coordinates citizenship and immigration verification
• Provides support to document imaging

Katie Farmer
Financial Aid Advisor Sr.
kefarm01@louisville.edu
Phone: 502-852-6037

• Coordinates departmental and outside scholarships
• Oversees awarding, disbursement, communications, account monitoring, and problem resolution associated departmental and outside scholarships
• Serves as resource for university departments and outside organizations
• Provides general support to the Scholarship Team

Lindsay Driskell
Financial Aid Advisor Sr.
lkrobi01@louisville.edu
Phone: 502-852-8379

• Oversees, awards, and manages communications for institutional based scholarships
• Assists scholarship team as needed
• Supports Assistant Director for Scholarships
• Coordinates Trustees scholarship appeals
• Coordinates the posting of payments that are applied directly to Bursar accounts

Rachel Foster
Financial Aid Advisor Sr.
rgfost02@louisville.edu
Phone: 502-852-8341

Federal Work-Study

Charles T. Schnell
Project Coordinator
ctschn01@louisville.edu
Phone: 502-852-8376

• Coordinates Federal Work Study Program
• Assists Assistant to the Director in monitoring budgets, handling requisitions for supplies
  and equipment, and processing payroll
• Open and sort incoming mail
• Coordinates outgoing mail
• Assists Counseling Team as needed
  
  

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Administration

Manuel McMillan, Sr.
Assistant Director for Compliance
m0mcmi01@louisville.edu
Phone: 502-852-8344

• Supervises Federal Work Study Program and Community Service
• Coordinates all federal aid for medical, dental and nursing programs
• Establishes student budgets
• Liaison with all student loan lenders and guarantee agencies
• Monitors student loan defaults and aggregate loan limits
• Oversees special programs (consortium agreements, study abroad, Virtual University, and National Student Exchange)

Mary (Maggard) Pike
Assistant Director for Financial Aid Systems
m0magg01@louisville.edu
Phone: 502-852-3997

• Provides support to Associate Director of Operations/Systems
• Develops system reports for staff
• Oversees annual system setup
• Performs system testing, resolves system problem, and implements new system functionality
• Provides support to aid packaging and disbursement activities

Angela M. Black
Associate Director for Scholarships
amblac01@louisville.edu
Phone: 502-852-3870

• Coordinates the awarding and disbursement of all scholarships including departmental, outside, athletic, admission based, and the Continuing Student Scholarship through the Student Financial Aid Office
• Liaison with Development, Controller, and Planning and Budget in the development of new scholarships, establishing budgets, and monitoring expenditures for all scholarship accounts
• Coordinates outreach activities for the office

Tina L. Douglas
Assistant Director for Operations
tldoug01@louisville.edu
Phone: 502-852-7877

• Serves as liaison with the Bursar and the Registrar's offices
• Supervises Pell reporting and reconciliation
• Process all refunds and repayments to aid programs
• Reviews all residual checks
• Supervises disbursement activities
• Assists staff with queries and reporting
• Oversees auditors

Michael N Abboud
Associate Director
mnabbo01@louisville.edu
Phone: 502-852-8347

• Monitors customer service provided at front counter, in Call Center, and among staff
• Supervises and trains Counseling Team consisting of Advisor Seniors, Advisors, Counselor Assistants, and Graduate Peer Counselors
• Liaison to Registrar, Admission, Bursar, and other university offices

Denise Deal
Associate Director for Operations
dmkreb01@louisville.edu
Phone: 502-852-8343

• Serve as financial aid lead for systems testing, upgrades, and implementation
• Serve as liaison with Information Technology
• Supervise staff responsible for system support, report development, federal data exchange, verification, FAFSA correction processing, loan data exchange, disbursement, Pell reporting, and document imaging
• Provide support to Director

Becky Carson
Assistant to the Director
rlcars01@louisville.edu
Phone: 502-852-5517

• Provides administrative support to Director
• Maintains Director's calendar
• Monitors budgets and handle all requisitions for supplies and equipment
• Processes payroll
• Coordinates Tuition Exchange program
• Assists Counseling Team as needed

Patricia O. Arauz
Director
poarau01@louisville.edu
Phone: 502-852-5517

• Overall administrative, financial, management, personnel, and budgetary responsibilities
• Responsible for long range planning and administration of all federal, state, and institutional student aid programs