Instant Messaging

Microsoft Lync for PC users, and Microsoft Communicator for Mac users, have replaced Novell Instant Messenger as the university's instant messenger services. The information below will help you get Lync or Communicator up and running!

New! Microsoft Lync Mobile

Try out the new Lync Mobile app for your iPhone, iPad or Android device. Click the User Guide for more information.

Microsoft Lync for PC Users

Install and set up Lync on your campus computer

Please ask your unit's Tier 1 technical support personnel if your computer is connected to Active Directory (AD). Then click the appropriate link below:

Click here to install and set up Lync on an AD-connected computer.
Click here to Install and set up Lync on a non-AD computer.

Install and set up Lync on your home computer

Click here to install and set up Lync on a home computer.

Note: If you have a laptop that you take back and forth from campus to home, and you want to be able to use Lync in both places, your computer must be connected to AD. To have your laptop connected to AD, please contact your unit’s Tier I technical support personnel.

Learn to Use Lync

Click here to learn how to use Lync.

Communicate With Students Via Lync

You can communicate with students using Lync instant messenger. Click here to integrate Lync with CardMail.

Microsoft Communicator for Mac Users

Install and set up Communicator on your computer

Click here to install and set up Communicator on your Mac.

Learn to Use Communicator

Click here to learn how to use Communicator.

Note: No additional set up is needed to communicate with students via Communicator.

Need Help?

Contact the IT HelpDesk at 502-852-7997 or helpdesk@louisville.edu.

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