UofL Student Crisis, Urgent Care, and Emergency Information
In cases of imminent danger to self or others, please call 911 or ULPD.
If you are a UofL student in crisis or need to speak with someone urgently please call us at 852-6585 M-F or walk-in between 9am and 4pm for an urgent consultation, and we will assign a clinician to speak with you as soon as possible. We do not schedule appointments for UCs, so please call or walk in when you are ready to speak with a clinician.
Please note that urgent consultation (UC) services are provided to UofL students on a first come, first served basis. Our busiest time is 2-4pm. You will need time to complete paperwork and see or receive a callback from a clinician. We may have to call you back/see you on the following day if there are several students ahead of you.
If you are a UofL student and a crisis occurs when the Counseling Center is closed, you can use our after-hours crisis line by calling 852-6585, and select option 2 to speak to a crisis counselor right away. Our after-hours crisis hotline as well as other hotlines will connect you with a crisis counselor who is trained to help you work through your thoughts and feelings and provide follow-up resources. The other resources provided offer opportunities to connect you to local Louisville professionals that will help you identify facilities in which you can receive urgent and/or ongoing mental health care.
For assistance with finding services through student insurance, contact Camille Smith, Program Coordinator at Campus Health Services/Insurance Advocate - phone: 852-6519 email: stuins@louisville.edu
This information is not intended to substitute for actual counseling or any other psychological service.
Find providers in the community: click to visit louisville.thrivingcampus.com
Hotlines & Additional Resources:
24/7 Adult Crisis Line: 502-589-4313 or 800-221-0446
This 24/7 hotline is a resource offered by Seven Counties Services, a local Louisville agency. Individuals who are deaf or hard of hearing can call using KY Relay at 711.
The National Suicide Prevention Lifeline: call or text 988 OR 800-273-TALK (8255)
This 24/7 line is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress.
Crisis Text Line: Text HOME to 741741
Text from anywhere in the US to connect with a trained crisis counselor. Available 24/7.
The Trevor Project: 1-866-488-7386
This 24/7 hotline is a resource specifically for youth ages 13 to 24 who identify as lesbian, gay, bisexual, transgender, or questioning (LGBTQ).
- Emergency Psychiatry at University of Louisville Hospital: 502-562-3120
- UofL Department of Public Safety (ULPD): 502-852-6111