Frequently Asked Questions

How do I know if I need counseling services?

Will other people know I’m using the counseling services?

What is the difference between individual and group counseling?

What types of providers are available at the Counseling Center?

How do I make an appointment?

What is the length of time of counseling appointments?

What should I expect on my first visit to the Counseling Center?

What should I do if I have an emergency?

How much does it cost to use the services offered by the Counseling Center?

How many counseling sessions am I eligible for?

Does the Counseling Center provide medication?

 

Please contact the Counseling Center at 502-852-6585 if you have further questions and/or concerns.

 

How do I know if I need counseling services?

If you notice you are having a difficult time or generally feel stuck, it may be helpful to work with a trained therapist at the Counseling Center in an individual or group setting. People come into the Counseling Center to discuss a range of topics, including relationships, family, identities, grief and loss, depression, stress, and many more experiences and concerns. Sometimes it may be hard to identify why you feel overwhelmed or stuck, and a therapist will collaborate with you to build a better understanding of what you are experiencing.

Will other people know I’m using the counseling services?

All communication exchanged in the Counseling Center is confidential. Because information is confidential, in order to release information from a session or test, a client must provide written permission. The exceptions to this policy include: if information relates to clear and imminent danger to an individual, if state law mandates reporting of information (threats of violence, abuse or neglect to children or a vulnerable adult population, violence between domestic partners), or if information is requested by court order.

What is the difference between individual and group counseling?

During individual counseling, a person works one-on-one with a therapist; whereas, in group counseling, a small group of people meet to interact and process together with a therapist. To find out more information about group counseling, check out the Groups tab.

What types of providers are available at the Counseling Center?

The center has Clinical Psychologists and Counselors; please review the staff page for further details. The Counseling Center is also a training site for students in the Counseling Psychology program at the University of Louisville and the Clinical Psychology program at Spalding University.

How do I make an appointment?

To make an appointment, you can contact the Counseling Center at 852-6585 or stop by the office.

What is the length of time of counseling appointments?

The length of a typical counseling appointment is 50 minutes.

What should I expect on my first visit to the Counseling Center?

During your first visit to the Counseling Center, you will meet with a therapist to discuss your experiences and concerns. Although therapists often take different approaches to this process, this is generally a time for them to get to know you. The therapist will collaborate with you to discuss goals and the process of counseling. Typically you will meet with the same therapist for subsequent visits to the Counseling Center; however, if you feel as though that particular person is not a good fit for you, it is possible to transfer to another therapist.

What should I do if I have an emergency?

If you have an emergency during Counseling Center hours, please contact the Counseling Center at 852-6585 or come into the office.

If an emergency occurs outside of Counseling Center hours, please contact a hotline or service provider listed in the emergency information section.

How much does it cost to use the services offered by the Counseling Center?

Services provided to currently enrolled students at no cost include: individual counseling, group counseling, consultation, and referrals. Learning Disability and Attention-Deficit/Hyperactivity Disorder Assessments are offered to currently enrolled students for a reasonable fee. Please contact the Counseling Center for further information about assessments.

How many counseling sessions am I eligible for?

In general, students have access to 15 counseling sessions per academic year. The Counseling Center may refer students to outside providers if their needs would be best addressed utilizing community resources.

Does the Counseling Center provide medication?

The Counseling Center does not offer medication evaluations on-site.  However, the Counseling Center does offer psychiatric referrals to Campus Health Services.


Counseling Center

University of Louisville

Louisville, Kentucky 40292

Office Hours

M-F 8:00am to 5:00 pm

No holiday hours

Phone

tel (502) 852-6585

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