Urgent, Crisis, and Emergency Information

If a crisis occurs during Counseling Center hours, you can contact the Center at 502-852-6585 or walk into our office for an urgent consultation. In cases of imminent danger to self or others, please call 911 or ULPD.

If a crisis or emergency occurs after Counseling Center hours, please contact a crisis hotline or other resource listed below. Hotlines will connect you with a crisis counselor who is trained to help you work through your thoughts and feelings and provide follow-up resources. The other resources provided offer opportunities to connect you to local Louisville professionals that will help you identify facilities in which you can receive mental health care.

Hotlines & Additional Resources:

  • Hope Now Hotline: 502-589-4313 or 800-221-0446
    This 24/7 hotline is a resource offered by a local Louisville agency: Centerstone (formerly Seven Counties Services).  Individuals who are deaf or hard of hearing can call using KY Relay at 711.
  • The National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
    This 24/7 hotline is a national resource which connects you to the nearest crisis center to your location.
  • The Trevor Project: 1-866-488-7386
    This 24/7 hotline is a resource specifically for youth ages 13 to 24 who identify as lesbian, gay, bisexual, transgender, or questioning (LGBTQ).
  • Emergency Psychiatry at University of Louisville Hospital: 502-562-3120
  • UofL Department of Public Safety: 502-852-6111

Counseling Center
Cardinal Station
215 Central Ave., Suite 201
Louisville, Kentucky 40208

Office Hours

Spring 2018

M, Tu, Fri 8:00a to 5:00p

Wed, Thurs 8:00a-6:00p


M-F 8:30a to 4:30p

Closed on University holidays and closings. We observe delayed starts and early closings set by the University.


tel (502) 852-6585


Note that email cannot be used to make appointments.