FAQ - International Students

 

 

 

As an international student, am I required to have major medical insurance?

All F1 or J1 international students are required to purchase the student health insurance policy.  Waivers are not allowed except for special circumstances.

Back to top


Can I waive the Major Medical Insurance?

Only under specific circumstances:

  • Home country provides USA Insurance
  • Fully sponsored by US or other organization which provides health insurance
  • Covered as a US employee or dependent
  • Completion of the International Waiver Requirement Document
  • All requests for waivers must be reviewed and approved by the Insurance Advocate
  • Insurance Advocate removes the charge from tuition bill
  • Accepted for current academic year only

Back to top


What type of insurance plan is available to UofL students?

The University of Louisville sponsored student injury and sickness insurance plan from Academic HealthPlans provides UofL students with an affordable student health insurance plan tailored to the particular needs of UofL students. To view the insurance brochure, cl ick here.

Back to top


How much does the insurance plan cost?

*Spring premium includes coverage for summer

Back to top


Can I cover my spouse and children?

Yes. See the rate chart above for information regarding the pricing. Contact the Insurance Advocate for additional information at stuins@louisville.edu.

Back to top


When can I purchase the plan?

After registering for classes, students may purchase the plan during open enrollment periods.

Open Enrollment:

TermEnrollment Dates
Fall SemesterJuly 10 - September 16
Spring SemesterDecember 1 - January 31

Students may qualify to enroll at other times if they have a qualifying event such as birth of a child, death of a spouse, loss of insurance through your spouse\job or reach the age of 26 which eliminates them from a parental policy. Contact the student insurance advocate, stuins@louisville.edu for additional information regarding this type of enrollment.

Back to top


What doctors can I see?

The University sponsored plan requires students to use Campus Health Services for routine health care. Specialty care is provided through the United Healthcare (UHC) provider network.

Back to top


Do I need a referral?

Referrals are not required but are suggested because Campus Health Services can obtain appointments within the University system which decreases the cost for the student. If you have an after-hour emergency, you may use any immediate/urgent care center or emergency room.  These services are subject to annual deductibles and copayments.

Obtaining a referral is not a guarantee of payment but notifies the insurance plan of a pending claim. Final determination of benefits is determined by the insurance company.

Back to top


What happens if I am sick and need to be hospitalized or go to the emergency room?

Students may use any of the local hospitals in the Louisville area or nationwide.  However, UofL Hospital provides deeper discounts for services.

Back to top


Does the insurance policy cover me when I am away from school?

Yes.  Using the United Healthcare (UHC) network will be less expensive if available.  See the Academic Health Plans web site for information on how to locate a UHC provider.

Back to top


Does the university-sponsored plan cover me outside the United States?

Yes. Worldwide coverage and travel assistance is available including air ambulance transfer back to the United States if medically necessary. Please contact Academic Health Plans at (888) 308-7320 for more information.

International students are not covered when they require services in their home country.

Back to top


Will I get an insurance card?

Insurance cards may be obtained by visiting www.uhcsr.com, logging into your account and printing a card or requesting a hard copy. Insurance cards will not be automatically mailed.

Smart Phone Application: You can access self-service features on your smart phone at the new mobile site my.uhcsr.com. Logging into your account allows you to review claims and EOBs, communicate with UHC, look up providers, update addresses and many other features.

Back to top


I'm enrolled in the University student insurance plan. Now what?

  • Before You Visit a Provider: Understand the specific procedure to follow when seeking medical treatment under your Student Health Insurance Plan. You are required to use the Campus Health Services Offices as your primary physicians for non-emergency care.
  • Call 502-852-6479 for Cardinal Station office or 502-852-6446 for the Health Science Center office.
  • All customer service inquiries, including provider network questions, should be directed to Academic Health Plans by calling (888) 308-7320.

Back to top


Can I be seen by Campus Health Services if I have other insurance?

Absolutely. Most major insurance companies are billed by Campus Health.

Back to top