Support

Links to AlcoholEdu and Haven have been taken down from ULink in preparation for the rollover to the 2018-2019 academic year.
If you have a hold on your account, email to gain access to the courses.
Newly admitted students should wait for an email with instructions on when and how to access the course(s).

AlcoholEdu for College & Haven-Sexual Assault Prevention Online Technical Support Center

Should you experience technical difficulties or require support, the EverFi Online Technical Support Center is available 24 hours a day, 7 days a week. Click on the “Technical Help”button located in the upper right-hand corner of every screen or call 866-384-9062. You do not need to be logged into the course to access the Technical Support Center.

UofL Support

If you are unable to log in with your UofL credentials, or have other questions or issues, including questions about a hold on your account, email alchaven@louisville.edu or call 502-852-6513.

Newly admitted students: if you are required to complete either (or both) programs, you will receive an email at your UofL email account sometime during the summer - exactly when depends on whether you start in the summer or fall semester and when you register for classes. Be sure to check your UofL email account regularly. 

Troubleshooting Guide