A&S Technical Support for Faculty and Staff

Before contacting us about a possible network-related problem, check IT's current reported outages page to see if the problem you are experiencing is already known.

The technical support team can be reached at 852-2528 or by email <astech@louisville.edu>. If you call and reach our voicemail, please be sure to include your name, phone number, room number (if applicable), and department.

If you are forwarding a virus-infected email to us, please do so as an attachment. We can only trace emails to the originating computer if the email is forwarded to us as an attachment.

Tier I Technology Consultants

Samantha Egnew

Greg Rudd


Technology Manager

Mark Rubenstein

Phone: (502) 852-8840

Email:Mark.Rubenstein@louisville.edu


Please note: We support all departments of the College of Arts and Sciences. If your department has a dedicated Tier I for technical support, contact her or him directly first.